RE: Confirmation
Booking Number: 638389
Lead Passenger:
Hold - it let me hold only till tonight, but will try to call AMEX vacations to extend it till tomorrow
| Field | Information |
|---|---|
| Passenger Name(s) | [Blacked out] |
| Age | N/A |
| Contact Number | [Blacked out] |
| Contact Email | natalia.x.molotkova@aexp.com |
| CLIENT BOOKING | INFORMATION | <image003.gif> | |
|---|---|---|---|
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| Booking Number: | 638389 | Booking Date: | 12/17/2012 |
| Departure Date: | 01/02/2013 | Booking Status: | Active |
| Destination: | St. Martin/ Maarten | Departure City: | Land Only |
| Room Count: | 1 | Booking Brand: | American Express Vacations - X |
| Passenger Count: | 1 | <image002.png> | |
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Agency Phone:
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Agency Name:
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Network Tvl Service Atl 1
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PRICING INFORMATION
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| Vacation Amount: | $1055.00 | ||
| Deposit Amount: | $229.00 | Deposit Due Date: | 12/17/2012 |
| Final Payment Amount: | $826.00 | Final Payment Date: | 12/17/2012 |
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PAYMENT INFORMATION
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| Vacation Amount: | $1055.00 | <image005.png> | <image005.png> |
| Less Received: | $0.00 | <image005.png> | <image005.png> |
| Less Pending Amount: | $0.00 | <image005.png> | <image005.png> |
| Vacation Amount Due: | $1055.00 | <image005.png> | <image005.png> |
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| TRAVEL ITINERARY | <image004.png> | |||
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| 02Jan13 | Please Call Back With Flight Times - For Airport/hotel Transfers | |||
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| 02Jan13 | Transfer Airport Van To Westin Dawn Bea | |||
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| The Westin St. Maarten Dawn Beach Resort & Spa | ||||
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| 02Jan13-04Jan13 | The Westin St. Maarten Dawn Beach Resort | |||
| <image005.png> | 2 Nts Resort VW -ep | |||
| <image005.png> | Description: Resort View | |||
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| 04Jan13 | Transfer Westin Dawn Bea To Airport Van | |||
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| 04Jan13 | Cancel For Any Reason and Travel Protection Plan | Total: 79.00 | ||
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| <image004.png> | •navel Impressions Winner of the Travel Weekly Readers Choke Awards* |
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Best Tour Operator Sales & Service 2005,2006,2007, 2008, 2009,2010,2011 Best Tour Operator Domestic 2006,2007,2008 Best Tour Operator Caribbean 2011
Prices are subject to increase prior to the time you make full payment
for your air-inclusive tour. Prices are not subject to increase after you make full payment, except for charges resulting from increased government-imposed taxes or fees. *CANCELLATION FEES DO APPLY ON AU. GUARANTEED AND DEPOSITED BOOKINGS.
** FINAL PAYMENT" IS DUE 45 DAYS PRIOR TO DEPARTURE. FINAL PAYMENT FOR CHINA BOOKINGS ARE DUE 65 DAYS PRIOR TO DEPARTURE.
• AIRLINE INFORMATION *••
ALWAYS CONTACT AIRLINES FOR CURRENT INFORMATION '• Check with your Carrier for Baggage Allowances'* Airline seat assignments are subject to change due to airline changes within their network.
'• NOTICE OF NEW PASSPORT REQUIREMENTS ••
Effective January 8, 2007, United States citizens are required to have a valid passport to enter the United States via airline transportation. Information on how to obtain a passport can be found at http://www.travel.state.gov. If you need to locate a passport office near you use the zip code search on http://iafdb.travel.state.gov/. The web information found on http://travel.state.gov/passport/about/agencies 913.html describes how and where to obtain a passport in less than two weeks, additional fees may apply.
RESPONSIBILITY AND LIABILITY: Operator arranges all of the services and accommodations offered in connection with these trips. Operator does not own or operate, nor is it an agent for any of the suppliers which will provide goods and services for the trip or for any option which may be available in connection with the trip (including optional side trips, car rentals, etc.) and Operator has not priced the trip or options to allow Operator to guarantee against failure of any such suppliers. Accordingly, participant(s) agree to seek remedies directly with the supplier and not to hold Operator, its parent, subsidiaries, affiliates and representatives (collectively "Operator Parties") liable in the absence of its or their negligence, for any loss, injury, delay, expense or damage which results directly or indirectly from any action or omission, whether negligent, criminal or otherwise, of any entity providing goods
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or services for the trip or any available option (e.g., the quality of services, cleanliness of a hotel, hotel overbooking, cancellation of services, cessation of operations, accidents, failure of equipment, changes in fares, itineraries or schedules or any flight delay). Parbapant(s) also agree not to hold the Operator Parties liable for circumstances beyond its or their control (e.g., acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, stnkes, riots, theft, disease, accidents or failures related to the public Internet, telecommunications lines or facilities, or third party technology systems, piracy and terrorism, or any other cause beyond the control of the Operator Parties.
Partiapant(s) acknowledge that the Operator Parties have not made any representations or promises with respect to the tour described herein except as expressly set forth in the Operator's literature, unless such agreement is in writing and signed by an officer of Operator. At any time, the Operator may decline, for any reason, any person as a participant on a trip (or option) where upon the Operator's only obligation shall be to refund such person that portion of payment allocable to the unused services.
INTERMEDIARY DISCLOSURE: Operator assists you in finding travel suppliers and making arrangements that meet your individual needs. Operator considers various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, Operator is acting as an independent third party and not as a fiduciary. The Operator Parties want you to be aware that certain suppliers pay them commissions as well as incentives for reaching sales targets or other goals, and from time to time may also provide incentives to the Operator Parties' travel counselors. Certain suppliers may also provide compensation to the Operator Parties for various marketing and administrative services that they perform for them, such as granting suppliers access to the Operator Parties' marketing channels, participating in marketing programs and supporting technology initiatives. In addition, our parent company, American Express Travel Related Services Company, Inc. receive compensation from suppliers when customers use the American Express Card or other American Express products to pay for supplier products and services. From time to time, the Operator Parties may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives the Operator Parties receive, are subject to change. In Identifying suppliers and recommending itineranes, Operator may consider a number of factors including
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supplier availability and your preferences. The relationships the
Operator Parties have with suppliers may also influence the suppliers
Operator identifies and the Itineraries Operator recommends.
CST2029006-20, Washington UBID602 425 801, TA758
Registered Iowa Travel Agency
I hope you were so pleased with your service that you wouldrefer American Express Travel
Natalia (Natasha) Molotkoval Executive Travel Counselor
<image016.png>
1755 N Brown Rd
Lawrenceville GA 30043
FUR ext 63707
American Express made the following annotations on Mon Dec 17 2012 13:42:11
"This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajoute le commentaire suivant le Mon Dec 17 2012 13:42:11
Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci.
American Express made the following annotations on Mon Dec 17 2012 14:01:25
"This message and any attachments are solely for the intended recipient and may contain confidential or privileged information. If you are not the intended recipient, any disclosure, copying, use, or distribution of the information included in this message and any attachments is prohibited. If you have received this communication in error, please notify us by reply e-mail and immediately and permanently delete this message and any attachments. Thank you." American Express a ajoute le commentaire suivant le Mon Dec 17 2012 14:01:25
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Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégiés. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci.
American Express made the following annotations on Mon Dec 17 2012 14:15:13
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American Express a ajouté le commentaire suivant le Mon Dec 17 2012 14:15:13
Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégies. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci.
American Express made the following annotations on Tue Dec 18 2012 07:47:18
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American Express a ajouté le commentaire suivant le Tue Dec 18 2012 07:47:18
Ce courrier et toute pièce jointe qu'il contient sont réservés au seul destinataire indiqué et peuvent renfermer des renseignements confidentiels et privilégies. Si vous n'êtes pas le destinataire prévu, toute divulgation, duplication, utilisation ou distribution du courrier ou de toute pièce jointe est interdite. Si vous avez reçu cette communication par erreur, veuillez nous en aviser par courrier et détruire immédiatement le courrier et les pièces jointes. Merci.
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I spoke to my boss...he said if it is fully refundable (minus the travel insurance of course) then book it!!
I called you and left the voice mail. The last day to provide payment for the land portion is tomorrow. I can issue tickets today due to they are fully refundable. The land (accommodation and transfer) has to be paid in full by tomorrow. If you are ready to do it today, will need the CID number (the security code on the card, 4 digits and I am using Mrs. card.
Please advise,
P.S.: please be sure that she has all necessary documents to enter St Maarten (Schengen visa).
Natalia (Natasha) Molotkoval Executive Travel Counselor
<image001.png>
1755 N Brown Rd
Lawrenceville GA 30043
ext 63707
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Hi Natasha...I have my boss on a conf call on my phone and could not pick up! sorry about that!
I have emailed to make sure she has a Schengen Visa which i believe she does, but better to make double sure! [ ]
Go ahead and book the air (CID #6349) I will call you in the morning to book the land portion once I hear from
re the Schengen visa...
Thanks for all your help today! You have been truly truly amazing!!
By the way in Russian language means Light— LOL. Talk to you tomorrow. Issuing tickets.
Natasha
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Morning Natasha! Hope you had a nice evening. I am now being asked if we can do this trip to St Marateen jan 5-12. (Or there abouts...l know, makes me a little crazy!) might it be possible to do the vacation package 100% refundable minus the travel insurance for air and land? Doesn't matter really the hotel as long as it is on the French side of the island.
[ ]
Also, does have a working US visa if that is something else needed to be seen.
Let me know once you have had some time to investigate. Thanks ever so much.
Sent from my iPhone
For January 2-4 no hotels are available on the French side.
Here are hotels for January 5-12. Does she need the reservation only for the visa purpose? It is against AMEX policy, to be honest, but here is the option, we can hold it till tonight.
Air:
AA 719B 05JAN S1 745A 105P/
AA 886Y 12JAN SS1 215P 610P/
Fare refundable-1473.90USD.
| Category | Details |
|---|---|
| Trip Itinerary | |
| Date | 01/05/13 - It Is Our Pleasure To Serve You |
| Destination | St. Martin/Maarten (SXM) |
| Dates of Stay | 01/05/13 - 01/12/13 |
| Accommodation | Esmeralda Resort (7 nights) |
| Room Type/Offer | Reduced Rate 2 With Meals - RM2, Deluxe Room Save 20% Continental Breakfast - DXZ |
| Transfer (Arrival) | 01/05/13 - From Airport Van To Esmeralda Resort |
| Transfer (Departure) | 01/12/13 - From Esmeralda Resort To Airport Van |
| Return Location | New York City, NY/JFK - JFK |
| Additional Options | Transfer Options, Add Ons, Add Room Request, Replace Room, Replace Hotel, Add Transportation Info |
| Fare Refundable | 1473.90 USD |
Move item(s) between the Trip Itinerary and Sub Itinerary by (un)checking and clicking update.
| Messages |
|---|
| WARNING: There is no rail or flight selected for your trip. (505) |
Trip Itinerary Pricing
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| With the Cancel for Any Reason and Travel Protection Plan $119.00 Per Adult |
Without the Cancel for Any Reason and Travel Protection Plan |
|---|---|
| • Protect yourself and your clients. • Full refund if clients cancel for ANY reason (less Cancel for Any Reason and Travel Protection Plan cost) |
• No protection for your valued clients. • No refund on cancellation fees, including published air. • No coverage for unforeseen circumstances including inclement weather. |
| Adult 1 $2815.00 Total $2815.00 Final Payment due on 12/19/12 $2815.00 |
Adult 1 52696.00 Total 52696.00 |