Can we change this return flight?
Dear Sir/Madam,
You have successfully booked your reservation. We recommend that you make a note of the booking reservation number or print this page.
Mango Tours Control Number : 7556104838 Total Cost : USD 3258
1 (Round-trip) AIR Record Locator (5UZNI6) - Ticketed
PASSENGER DETAILS(1)
| Passenger(s) List | Invoice Number(s) | Ticket Number(s) |
|---|---|---|
| DELA CRUZ / MERWIN MEDINA MR | 0360131087 | 180-7804401783 |
| DELA CRUZ / KARENHART FONTANILLA MS | 0360131088 | 180-7804401784 |
| DELA CRUZ / BRIANNA JULLIENNE MS | 0360131089 | 180-7804401785 |
Email Address:
Contact Number: 9176070626
Other Number: 9176076014
Class of service: Economy
FLIGHT DETAILS(1)
Flight 1 (Booked)
| Depart | |
|---|---|
| Thu, Aug 11 | New York, New York USA |
| 12:50 AM | John F Kennedy International Airport Terminal 1 |
| Arrive | |
|---|---|
| Fri, Aug 12 | Incheon [Seoul], South Korea |
| 4:10 AM | Incheon International Airport |
MarketingAirline Korean Air
74H Aircraft
Flight No. 86
Booking Class: Q
Airline Ctrl No: KE-5UZNI6
Flight 2 (Booked)
| Depart | |
|---|---|
| Fri, Aug 12 | Incheon [Seoul], South Korea |
| 8:00 AM | Incheon International Airport |
| Arrive | |
|---|---|
| Fri, Aug 12 | Manila, Philippines |
| 10:50 AM | Ninoy Aquino International Airport |
MarketingAirline Korean Air
Boeing 777-300
Flight No. 621
Booking Class: Q
Airline Ctrl No: KE-5UZNI6
Flight 3 (Booked)
| Depart | |
|---|---|
| Sat, Sep 3 | Manila, Philippines |
| 12:20 PM | Ninoy Aquino International Airport |
| Terminal 1 |
| Arrive | |
|---|---|
| Sat, Sep 3 | Incheon [Seoul], South Korea |
| 5:15 PM | Incheon International Airport |
MarketingAirline Korean Air
Boeing 777-300
Flight No. 622
Booking Class: U
Airline Ctrl No: KE-5UZNI6
Flight 4 (Booked)
MarketingAirline Korean Air
74H Aircraft
Flight No. 85
Booking Class: U
Airline Ctrl No: KE-5UZNI6
| Depart | |
|---|---|
| Sat, Sep 3 | Incheon [Seoul], South Korea |
| 7:30 PM | Incheon International Airport |
| Arrive | |
| Sat, Sep 3 | New York, New York USA |
| 8:45 PM | John F Kennedy International Airport |
BAGGAGE POLICY
Read baggage information at: https://bags.amadeus.com
GENERAL TERMS AND CONDITIONS
FEES AND PENALTIES
• Service fee of $10.00 per passenger will be added on top of the fare cost if payment is made through any of our branches.
• Below are sample penalty fees. Fees may vary depending on which airline you booked.
• Date Changes: USD250 + Fare difference (if applicable)
• Name Corrections: USD50 (if allowed)
• Refunds: USD250+ (if allowed)
• Service Fees: USD50 on top of penalties
• Penalties apply for changes, no-shows, and full refunds
• Tickets are non-refundable when partially used
• Other terms and conditions apply
• For Canadian credit card holders, foreign transaction and other applicable fees imposed by the credit card company may apply.
CANCELLATION POLICY
• Finalized and guaranteed bookings are good as SOLD. Guaranteed and No-show bookings are non-refundable.
• Revisions and/or changes in bookings should only be coursed through Mango Tours. Mango Tours will not be held responsible to any claims on services that will be arranged directly with the hotel/resort or airline.
• Revisions and/or changes in bookings are subject to penalty fees. For in-house guests who decide to shorten their stay, payment for the unused nights shall be non-refundable. Land arrangements based on promotional rates are arranged on BOOK & BUY basis (accommodation, tours and airport transfers); and are non-refundable.
RESPONSIBILITY WAIVER
Mango Tours will make its best efforts to ensure its services are of international standards. However, Mango Tours will not be responsible for any damage or loss of guests' personal property due to any mishaps or accidents beyond the company's control.
FORCE MAJEURE
Mango Tours will not be responsible to its clients for failure to abide by the terms and agreements due to circumstances beyond its control. If guests are stranded at the hotel/resort or any destination for any reason beyond its control (typhoons, natural disasters and calamities, political unrest, etc.), the guests may be required by the hotel/resort to shoulder charges to enable the property to cover costs.
REFUND POLICY
Tickets or any travel services purchased from Mango Tours are subject for refund approval. All refund requests are subject to certain rules and conditions. Fees or penalties may apply to the refund.
For credit card payments, processing of refund may take six to eight weeks from the date of notice. The amount will be refunded to the credit card used for the transaction. For cash payments, processing of refund may take at least 30 days from the date of notice. Once the refund is processed, the client's itinerary will be cancelled.
NOTE: For important and urgent concerns, you may call Mango Tours at 1-866-2-MANILA (U.S. toll-free) or (639) 893-0002 if you're in the Philippines.
Reservation Office
Mango Tours is a Travel Consultant that can be contacted online (Website).
U.S. Office:
Address: 870 Market Street, Suite 611 San Francisco, CA 94102
Telephone: [REDACTED]
Toll Free: [REDACTED]
Philippines Office:
Address: Unit 1506, 88 Corporate Center, 141 Valero Corner, Sedeno Sts., Salcedo Village, Makati City, Philippines
Telephone: [REDACTED]
Mobile: [REDACTED]
For inquiries, contact [REDACTED] or call U.S. toll-free 1-866-2-MANILA (1-866-2-626452).
Thank you for choosing Mango Tours.
Les,
Here is our original flight
Information.
Thank you
Merwin Dela Cruz
Hi Natasha-is it possible for you to change this return flight for all 3 passengers to depart Aug. 24? We did not do the original booking-I probably have to call Mango Tours-can you tell me if the same flights exist for Aug. 24th at least-I need to get these people back to NY!
Thanks, Lesley
Yes, Lesley, sorry, we don't own this reservation, can't change it, sorry.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Monday through Friday 9:00am to 5:30pm EST