GYM Link Equipment Needed — Unsealed Email

T

To

Richard KahnJermaine RuanJeanne BrennanCecile deJonghAnn Rodriquez

Emergency situation at LSJ, the gym link is going up and =own. I requested to change this from Monday, or at least order one and =un new cables. This is the main inlet for the internet into L.S1 =ifi.

I'm trying my best to circumvent the =ssues but there's only so much I can do with s damaged radio. Please =dvise and I would have it fedex.

I sent out = revised invoice on the request of Leighton, which forwarded to Anna =nd I believe Rich has a copy.

Regards,

Person: [redacted]
- Company: T's Computer Services / The Smarthome Guys
- Tagline: "We put the Brains in your =ome"
- Additional: one large black redaction block below tagline
Person: [redacted]
- Company: HBRK Associates Inc.
- Additional: one long horizontal black redaction bar to the right and three shorter stacked black redaction bars below

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it =ppears that we paid 2516 for this same unit on original purchase which

=ncluded mounting hardware and H•POE supply

pricing on =our attached quote is 3250 + 350 or 3600

1084 =rice increase (43%) or am i misreading

please =dvise

thank you

Richard Kahn
HBRK Associates Inc.

T

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█████████

Not so you paid more I got a =olume discount. I am ordering one unit now sir.

Regards,

Terrence Rabsatt

T's Computer Services

The Smarthome Guys

"We put the Brains in your =ome"

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please call me when you are free so we can review invoice =ogether

thank you

Richard Kahn
HBRK Associates Inc.

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Hi Rich,

Looking at the invoice you are choosing =he wrong item. The repeater cpe was $3996.00 and I changed 2 of them =aking a pair into your main link. I had to upgrade the firmware and add =remium support to allow them to handle 100 megs directly from the =ragonwave radio at the tower to the gym. This allowed us to use the =ervice since we lowered the tower height and didn't have any fiber to =he tower.

I hope this clarifies everything. =es I am in business to make money but I am very fair, with my prices =nd labor.

Regards,

Terrence Rabsatt
T's Computer Services
The Smarthome Guys
"We put the Brains in your =ome"

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Terrence if we are purchasing repeater CPE and it reads as =02.11a/ b / g / non original invoice why does your

attached invoice =ead

Ruckus =731 802.11a/n bridge (where is /b/g) or was that left off =eliberately

please advise

thank you

Richard Kahn
HBRK Associates Inc.

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Cc

[cc name redacted]

Not sure but we don't use b/g anymore. That is the same unit. =f it's a issue I can have here redo it sir.

Regards,

Terrence =absatt
T's Computer =ervices
The =marthome Guys
"We put the Brains in your Home"

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To

jeffrey E.

attached is invoice from Terrence for new gym =ink i believe we paid 2516 for this unit on =riginal quote yet he says it was 3996 none of his =escriptions match and when questioned terrence begins to say that he =hanged this into a main unit and we cannot go by original =ricing his story for price discrepancy keeps =hanging

terrance says that gym link is now main hub as it initially =akes all bandwidth from dragon wave

per terrance the original unit was =aken down when gym roof replacement was done (without any care or =egard) and placed on its side causing attena signal to weaken when i questioned warranty terrance states that it will not =ualify as it still works occasionally but for 1000 and shipping we can =efurbish

i have a hard time believing anything he =ays as story changes each time we speak yet unfortunately we probably =o not have many other options

please advise if we should proceed with =ttached quote of 4,050 (note his original quote for same items 1 week =arlier was 4,796) thank you