Re: G550 DU repaired !!

Honeywell fixed our Display Controller

AOG has been advised your unit requires a MOSFET from and Honeywell has stock in our Phoenix location. The site is in the process of shipping the part from PHX to Wichita.

I am monitoring for the AWB.

Thank you.

Regards,

Sandra Sanford
AOG Senior Customer Support

Honeywell | Aerospace

Return

Jeffrey

Honeywell was able to repair our -901 Display Unit this time. No Charge with our HAPP program. An upgraded to the - 905 (the latest Display Unit is a -911).

Option 1

Keep the Display Unit we purchased as a Spare, since we already replaced a Display Controller November in Savanah, this is our Second failure, the other two Displays are original.

Option 2

Try to sell the display Unit and recover the money.

Option 3

According the sales receipt, we can return the unit and pay a 15% re-stocking fee, which would cost $12,000. January we will be able to upgrade to the HAPP extended Coverage that will included the -911 Display Unit, cost is $18,000 per year additional, since there is NO stock of -911 Display Units, Honeywell has stopped all new application for HAPP extended Coverage.

Since we did not sign up for the Extended coverage at HAPP inception we saved $36,000 ($18k annual additional)

By keeping a spare, we are saving $18k each year.

Please advise if we should keep as spare?

Thx
Larry