Re: Duc Duc Queen Canopy Beds (3) 100432 RMA 101464
Good Evening Rich
Mattress size is correct, standard size for queen beds
I have confirmed size a number of times,
I have been on site for all construction of beds and all have been constructed
correctly, there are very few parts hard to not get the assembly correct
Regards
attached are photos of bed with measurements
our property manager confirmed beds were put together properly
length shows it is off by 5" (75" vs 80")
please advise
thank you
Richard Kahn
HBRK Associates Inc.
575 Lexington Avenue 4th Floor
New York, NY 10022
tel
fax
cell
i just left you a voicemail
can you please call me asap
thank you
Richard Kahn
HBRK Associates Inc.
575 Lexington Avenue 4th Floor
New York, NY 10022
tel
fax
cell
Good morning Richard,
I am sorry I meant to contact you yesterday.
I am putting 3 sets of mattress rails into production.
The standard time is 2 weeks plus shipping.
We will move them through as quickly as possible.
I will keep you updated.
Thank you and have a great holiday.
Eileen Rollins
Client Support & Logistics Coordinator
The New Traditionalists
ducdac
10O Lawton Street
Torrington, CT 06790
T:
please confirm that beds will be ready to ship by Dec 7th as previously discussed
once ready please send via FED EX:
LSJ LLC
Att: Daphne Wallace
6100 Red Hook Quarter E13
St Thomas USVI 00802
thank you and please call me with any questions
Richard Kahn
HBRK Associates Inc.
575 Lexington Avenue 4th Floor
New York, NY 10022
tel:
fax:
cell:
i still have not heard back from you..
we really need these rails and slats
please send tracking number asap
thank you
Richard Kahn
HBRK Associates Inc.
575 Lexington Avenue 4th Floor
New York, NY 10022
tel
fax
cell
Hello Richard,
I am waiting for answers from my production team and my shipper.
I will let you know as soon as I do.
Thank you.
Eileen Rollins
Client Support & Logistics Coordinator
The New Traditionalists
ducdac
100 Lawton Street
Torrington, CT 06790
T:
please advise on current status of shipment
in addition our property manager said we do need slats as well
did you connect with as she mentioned she called today
thank you
Richard Kahn
HBRK Associates Inc.
575 Lexington Avenue 4th Floor
New York, NY 10022
tel
fax
cell
Good morning Richard,
The rails are shipping on Thursday, once I have the Bill of Lading I will forward it to you.
The transit time is 3 days.
With regards to the slats, new slats are not required as I stated after.
There should be a space between the 1st slat and the head and foot rail.
I have double checked this with my team here and the slats that you have are correct.
I would be happy to speak with
I have no message from her so please provide contact number.
I will keep you updated.
Thank you and have a great day.
Eileen Rollins
Client Support & Logistics Coordinator
The New Traditionalists
ducduc
100 Lawton Street
Torrington, CT 06790
T:
Good Afternoon Rich
I have spoken to Eileen and we have confirmed that side rails and upper canopy rails for the 3 Queen beds will be shipped Friday 14th
All being equal we should have them on site the end of next week Warmest regards
can you please forward the UPS / Fed Ex tracking number for rails.. thank you
Richard Kahn
HBRK Associates Inc.
575 Lexington Avenue 4th Floor
New York, NY 10022
tel
fax
cell