(no subject)

Hello ssulayem,

Your request (#983918) has been updated. You can view the update below.

Taylor, May 23, 8:07 AM PDT:
Hello Jeffery,

I am reaching out to you with regards to your recent 23andMe order #740-627542-142810.

Our shipment warehouse specially reviews large orders for compliance with the 23andMe Terms of Service. So that I may prioritize the release of your order through this review process, please reply to this message with the intended use of the kits in your recent purchase.

Once I receive these details, I will forward your response to the appropriate individuals and follow up with you when I have more information.

Please reply to this message with the requested information at your earliest convenience. If we are unable to release your order within 5 business days from the purchase date, your purchase may be automatically canceled.

Best regards,

Taylor
The 23andMe Team

Dear Lesley,

I assumed you have not received my package yet. I ordered 30 test kits and received this email a while ago. I answered it as on the following email. Can you chase them in please?

Yours,
Sultan

Sent from my iPhone

Sultan is requesting my help in facilitating his order of the 30 DNA kits....OK for me to help investigate why they have not been shipped?