Re: New order ART REQUEST

Hello Sandy and Kris,
I would like to order 250 pads each of the attached 3 sizes of pads;
8x10, 5.5x8, 4x6.

Thank you,

Hi, - Thank you very much for
contacting us for a new order. I am working on getting you a proof,
but unfortunately I cannot use the art as sent because the lettering
is low-resolution (72dpi, minimum for print-quality is 300dpi at
actual size) and embedded / flattened into the background so that
there is no font information available. If I could have you please
tell me what font is used for the initials, I can set it up, otherwise
I will need you to please send that art with text not flattened into a
low-resolution image, and/or send the
file(s) as a .pdf such that I can extract the text as usable graphics.
Please feel free to ask me if you have any questions about the art,
Sandy will be handling all other details of your order (pricing etc.).
I will watch for further information/files and send a proof when
possible. Thank you again for working with us!

Best regards,

Kris Neidlinger
USA Custom Pad - 1-800-310-2723

sorry for the late reply. The font I used was Charlemagne Std Bold I have been going through the boxes of pads from my last order, and several of the pads have the cardboard backing completely separated from the pads, and many are half way peeling off the back. I am very hesitant to order more pads if that's the way they are going to arrive. I can't really use the pads with no backing on them.

Also, they are quite thin. Is it possible to make them twice the thickness for each pad? Again, if you can assure me you can affix the cardboard backing properly, I will place another order as the coloring and quality of paper is good, but I am concerned about the backing coming off of so many of the pads.