Re: AT&T bill issue — Unsealed Email

K

To

Bella

Hi Bella,
Would you be able to help me and with the following issue please:

we have a joint AT&T account that was set up for auto-pay with our Deutsche bank account. However this months the payment failed, just spoke with AT&T agent, they say it is a card issue, that the payment was declined. Could you please check for us what is the issue with the card? I don't have access info in order to check it..

Thanks a lot,

Karyna.

K

To

Bella

Hi Bella,

This is the login info that I have:

att login

user id

http://gmail.com

pass:

is this right?

Thank you!

B

To

Karyna

Please email ATT account login info or latest bill

Thank you,

Bella

B

To

Karyna Shuliak

Please confirm zip 10065. Thank you, Bella

K

To

bellaklein

Yes, the billing address should be [REDACTED]. [REDACTED] does not have her card with her at the moment, so maybe try using mine. The details that I gave you and my name Karyna Shuliak. It is a joint account anyway. Thanks Bella!

B

To

Karyna Shuliak

Paid, will probably receive confirmation. Payment status: Your account has a balance of $0.00. Payment Method: Karyna, Confirmation: $348.21, Pay on Date: 04/29/2016. Important: Be sure to update your AutoPay payment information so future payments are accepted. To verify your payment, view billing & payments history. Total payments: $348.21. Make another payment. Thank you, Bella

K

To

bellaklein

Thank you so much Bella!! You are the best!

B

To

Karyna Shuliak

I updated auto pay to Karyna credit card, we can always change it back to. Thank you, Bella

K

To

Bella Klein

Thank you, that is fine, as it is a joint account anyway.