Re: Revised Invoice | - new shipping address

Dear

The following is a copy of the Quote Request you have submitted to Upper Canada Stretchers. Thanks for this. If you need this quote immediately, please reply to this email marked URGENT, or phone me at the toll free number below.

Regards,

Bob Nadon is ordering a stretcher frame from Upper Canada Stretchers. The shipping address is provided. The special request is for measurements in inches.

Stretcher Frame Order

Parameter	Value
Quantity	1
Frame Height	08
Frame Width	288
Frame Profile	Heavy Duty Professional

STRETCHER FRAME
Quantity: 1
Frame Height: 08
Frame Width: 288
Frame Profile: Heavy Duty Professional

CROSS BRACE
Quantity Vertical:
Quantity Horizontal:

How did you find us?: google
Level of experience: Beginners
Describe your work: other
If other, please specify: interior designer
Problems encountered: (none listed)
Questions or comments: multiple lines of text — redacted (black bars); includes a redacted email shown as "mailto:[redacted]"
Numeric values shown: 1, 108, 288
Units: inches
Equipment/Type: Heavy Duty professional
Referred from: artsparx.com
Attachments/Files: two PDF filenames redacted ("[redacted].pdf")

Hello [ ]

Thanks for this request. We aim to make the best keyed stretcher frames available for a reasonable price and keep the quality consistent year after year.

We can certainly help you with your large stretcher frame requirements. We have developed a number of special designs for large format stretchers. To prevent the stretchers from twisting under tension and creating that "rhombus effect", it's important that the bars be strong and the corner joints and braces be designed to withstand the stresses of a tightly stretched canvas. For strength and straightness we use laminated and finger-jointed pine lumber to build our stretcher bars. The HD bars we make all have double tongue and groove, friction fitted joints at the corners (see photos on our website). This ensures that the corner joints are strong yet still expandable through the use of our hardwood key system.

Flush bolted sectional designs for ease of shipping and assembly The only practical way to ship a large stretcher with any dimension over 8 feet is to make the long bars and braces in shorter sections that are bolted together. We use flush mounted hex-head connector bolts for fastening all splice joints (where short bar or brace lengths overlap) and dado joints (where braces intersect).

Fully Keyed Bars and Braces

Since large canvases are more prone to sagging over time, it is especially important to have the canvas supported by a stretcher frame which can be "keyed-out" to maintain the required tension. All of our large stretcher frames are made with keyable corner and brace joints.

The custom stretcher you want is priced as follows:

Note that I have quoted you two options. For the size you are requesting I would normally recommend OPTION 2 which is a heavier and stronger frame. If you are stretching a light canvas or fabric then OPTION 1 would work fine. Please call me if you would like to discuss this further.

OPTION 1 Stretcher Bar Profile: Heavy Duty Professional (bars 2 1/2" wide X 2 1/4" thick)

Frame Size (inches): 108 x 108 Cross Brace Design: 4 x 1 (1" x ' Extra HD braces) Price per Frame (CDN $): $1,541.81 Frame Weight (lbs): 82.0

Shipping Estimate: $150 via UPS Ground (regular charge would be around $300 but you get 50% off shipping for your first order)

OPTION 2 Stretcher Bar Profile: Extra Heavy Duty Standard (bars 3" wide X 2 3/8" thick)

Frame Size (inches): 108 x 288 Cross Brace Design: 4 x 1 (1" x 3" Extra HD braces) Price per Frame (CDN $): $1,830.90 Frame Weight (lbs): 111.2

Shipping Estimate: $210 via UPS Ground (regular charge would be around $420 but you get 50% off shipping for your first order)

Shipping and Handling: For orders over 60" in length we offer 50% off shipping for first orders. Shipping costs normally add about 10% to 20% to the cost of an order. In all shipments, we include the hardware, keys and instructions for assembly in the packages.

PLEASE NOTE: There are NO DUTY, NO BROKERAGE CHARGES and NO TAXES for orders shipped to our US customers.

Current Exchange Rate: 1 CDN$ = 1.02 US$ (rate varies daily and according to bank)

Delivery

All custom orders are normally shipped within 5 to 10 business days. For small orders, we offer 2-day RUSH SERVICE for an additional fee of 25%. Stock orders are usually shipped within 2 days.

Product Guarantee

All our stretcher bars are made with CLEAR, kiln dried eastern white pine, a strong and stable straight-grained wood ideal for supporting and tacking canvas. We guarantee our stretchers will be straight & square, free of defects and will not warp or twist over time. Our precision tongue & groove joints ensure a perfect friction fit and rigid, square corners. If for any reason you find that our stretchers do not meet these high standards we will gladly correct any problems at no extra cost to you.

Discounts Available on Custom Made Sizes We offer discounts if you order several custom size frames of the same size. Discount: 2% per frame up to 20% off for 10 or more frames.

Canvas & Stretching Tools

We can ship you a premium grade of #12 or #10 heavy cotton duck canvas, cut to the size needed for your stretcher frames. We also stock quality stretcher pliers, staplers and non-marring mallets to help you assemble and stretch your frames professionally!

HOW TO CONFIRM YOUR ORDER

To place your order, please reply to this email indicating you wish to order the frames quoted. To confirm the order we need your credit card information. We accept VISA, Master Card, AMEX and you may also pay by PayPal. For security reasons, we recommend you call our toll free number (800-561-4944) to give us your credit card information. If you prefer to pay by PayPal, make your payment to sales@ucsart.com.

Thanks for the opportunity to serve you. Please call me with any questions you may have.

Regards,

Bob Nadon

UPPER CANADA STRETCHERS INC.

Good Paintings Deserve "Good Bones"!

Hello [ ]

Thanks for your order and welcome to Upper Canada Stretchers. Please check the shipping address and order details on the attached invoice and reply back to us to confirm that everything is correct. We will email you the tracking numbers when your order is shipped.

Regards

Bob Nadon

UPPER CANADA STRETCHERS
"Good Paintings Deserve Good Bones"

It all looks great! Out of curiosity, you wouldn't be able to ship to St.Thomas, USVI would you? If not, there is a chance I may have you ship it to our freight forwarding company in Florida instead of NY.

Hi [ ]

I checked with the courier companies we deal with and they don't deliver to USVI. Let me know if you want a quote for shipping the frame to your freight forwarding company in FL.

Thanks,

Bob

Yes, I think it is better for me to have it shipped to:

Tropical Shipping
Brice Gordon/LSJ/St.Thomas

Thank you..

Hello [ ]

Here's the revised invoice with FL shipping address. I left the NY Billing address unchanged - is this correct? Note that shipping charges are increased by $33 for the FL delivery. Thanks,

Bob Nadon

Upper Canada Stretchers Inc.

Upper Canada Stretchers

Thank you..

Yes, NY is the correct billing address.

If you could please let me know how many boxes this will be shipped in, that would be great. thanks..