Re: AED defibrillators preventative maintenance

U

Dear All,

Our AED defibrillators are due for preventative maintenance.

After speaking with the service agent it app=ars the best way for us to proceed would be for each of you to schedule ma=ntenance individually for each property. You will need to ship the defibri=lators to them and they will ship it back once the maintenance is done.

Merwin, Carluz, Karen, Ana: please see t=e email below and call Cardio Partners number to schedule maintenance. The= will give you all the necessary information on how to proceed. Since this is very important, please everyone confi=m back to me once you have the defibrillators shipped ant receive them bac= from maintenance.

We currently have =he following quantities for each property:

NY x 1 + 1 in the box for the airplane Palm Beach x 1 Ranch x 2 Island x 2 (1on LSJ, 1 on GSJ) Paris x 1 (I will have to take care of that separately)

Please confirm back the receipt of this mess=ge. If you have any questions, let
me know.

Thank you all.

Karyna

S

It's Time to Service Your AED with =reventative Maintenance

Dear Valued Customer,

It is impor=ant that your life saving equipment perform when the need arises. Since yo=r purchase of New Fully Auto LIFEPAK CR+ AED with (1) Carry Case (1) Charg=-Pak (2) Pads occurred one year ago, we recommend that you contact us to s=hedule preventative maintenance on your device. This program will not only=ensure your AED is performing properly, but also will extend the life of y=ur product.

U

We have 5 defibrill=tors at 71st Street now: 1 from the house, 2 for the ranch, 1 for the plan= and 1 that came back to Paris. Merwin should schedule the maintenan=e today.

Ana,=l have not heard back from you. Please confirm that you received this corr=spondence.

Th=nk you.

B

To

MerwinKarenAnnaCarluzLarry

Please confirm the maintenance was scheduled and forward backup doc=ments.

Bella

U

Merwin and Anna please request RMA and send f=r maintenance. Carluz already requested the RMA and will send for replacem=nt as soon as RMA received.

B

To

CARLUZ TOYL

Cc

KarynaRicard Kahn

Key details from the email:

From: Bella Klein
Date: April 30, 2019, at 8:44:08 AM EDT
To: CARLUZ TOYL
Cc: Karyna, Ricard Kahn

Subject: Re: AED defibrillators pr=ventative maintenance

2

EFTA_R1_01212022
EFTA02315686

Email thread (partial, with several redacted blocks)
Key messages:
- Request to update on an RMA request (recipient names redacted).
- Notification: "Defibrillators was sent yesterday afternoon thru Fed Ex."
- Closing courtesy: "Thank you."
Timestamp shown: Apr 29, 2019, at 15:20 (preceding message header).
Technical/HTML artifacts visible in message body: "<=iv class="yiv4061046156">" and "&nb=p;".
Several lines of contact information are blacked out/redacted.

K

It turns out I =ad a wrong email address for Ant Ana, please confirm the receipt of these emails and let me know if yo= have any questions. Thank y=u! Karyna

A

Th=nks Ana. Please contact the cardio partners team (the number below) and sc=edule the maintenance with them. The defibrillators will need to be shippe= to them for maintenance. Once it's done, they will ship them back=to you.

Cardio artners team:
Email:
Phone:

=lease confirm back.

If you have any questions, let me know please.

Thank you.

R

Ms. Holly at Cardio Partners said they were shipped to 9 E. 71st St.

if possible, can they be put on the plane for his Monday 6/3 visit home

AED defibrillators
(Si Tag on bag: 46259784
GS1 Tag on bag: 46183913

M

Yes. All 5 are received

Anna, did you receive the 2 that you sent?

Thanks

Merwin Dela Cruz

A

To

Richard KahnMerwin Dela cruz

Cc

Karyna ShuliakBella KleinCARLUZ TOYLORenato Lacson

No.

Ms. Holly said they were delivered to 9E 71st Street