Re: Dining room
Rich,
Marc is leaving for hong kong this weekend and I want to get this resolved and get this order in production before he leaves. Please confirm the quote was from TP was $39k so I can amend my paperwork tonight.
Thanks,
Kim Steube
Sacco Carpet Corp
520 Broadway, 6th fl
NY, NY 10012
did you have a chance to amend paperwork? thank you
PLEASE NOTE EFFECTIVE JUNE 5TH MY CONTACT INFO WILL BE AS FOLLOWS:
Richard Kahn
HBRK Associates Inc.
575 Lexington Avenue, 4th Floor,
New York, New York 10022
Hi Rich,
Rich, we value your business. I know you are frustrated with our pricing and with Marc not responding to your emails. I have asked him to call you and apologies to you for this. I understand he has been in discussion with the mill to find out why our price is higher- it shouldn't be.
Marc leaves for Nepal this Friday and I will make sure he discusses expediting this order with our production manager.
I have worked very successfully with Sarah over the past seven years, and value Jeffrey's business. In these difficult times, we cannot afford to lose a very good customer through bad service and miscommunication.
Please call me if you have any other questions.
Sincerely,
KIM STEUBE
520 BROADWAY
6TH FLOOR
NEW YORK, NY 10012
HI Kim,
Thank you for this updated quote. I'm wondering if you could have someone come over to the house to do a proper measure of the room before we submit this order for production? If I remember correctly, I don't think anyone has measured the room, but we were just going off of the floor plans. Is it possible to set up a measurement this week, then we can finalize the order?
Thank you!
Hi
I will email you available site measure dates tomorrow.
Thanks!
Kim Steube
Sacco Carpet Corp
520 Broadway, 6th fl
NY, NY 10012
