(no subject)
Hello █████
Mi name in ticket it s not correct.
Cordialement.
Valdson.
Hello ██████
Mi name in ticket it s not correct.
Cordialement.
Valdson.
Hello ████
Mi name in ticket it s not correct.
Cordialement.
Valdson.
Mi name in ticket it's not correct. Cordialement. Valdson.
Hello
Mi name in ticket it s not correct.
Cordialement.
Valdson.
asked whether passenger is Brazilian or Portuguese; later: "Please do void and reissue new ticket for Valdson. Thanks."
OK, here is what I am going to do. Fare today is the same what you authorized to issue on the weekend - $983.63 (same fare rules).
I will VOID just his ticket and issue new one. So he will have new record locator RDBTGZ.
Her reservation will be under original record locator.
Name on new reservation - VIEIRA COTRINNALDSON
Your response is required to complete this reservation. Prices and availability are subject to change.
• Total air reservation, including taxes and fees: 5983.63.
• Ticket is non-refundable, $300.00 change penalty applies plus difference in fare.
• Code share: GOL LINHAS AEREAS
• Tue 08 Jan - Delta 6997 - Economy - lh 45m OPERATED BY GOL LINHAS AEREAS Departing: Brasilia Intl Airport, (BSB) at 6.00pm Arriving: Sao Paulo Guarulhos Intl Airport, (GRU) at 7.45pm
Tue 08 Jan - Delta 472 - Economy - 9h 54m - Departing: Sao Paulo Guarulhos Intl Airport, (GRU) at 10.20pm Arriving: New York John F Kennedy Airport, (JFK) at 5.14am
• Wed 16 Jan - Delta 262 - Economy - 7h 24m Departing: New York John F Kennedy Airport, (JFK) at 5.56pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 7.20am
Please reply to this email and provide your authorization to proceed.
OK, here is what I am going to do. Fare today is the same what you authorized to issue on the weekend - $983.63 (same fare rules).
I will VOID just his ticket and issue new one. So he will have new record locator RDBTGZ.
Her reservation will be under original record locator.
Name on new reservation - VIEIRA COTRINNALDSON
Your response is required to complete this reservation. Prices and availability are subject to change.
• Total air reservation, including taxes and fees: $983.63.
• Ticket is non-refundable, $300.00 change penalty applies plus difference in fare.
• Code share: GOL LINHAS AEREAS
• Tue 08 Jan - Delta 6997 - Economy - 1h 45m OPERATED BY GOL LINHAS AEREAS Departing: Brasilia Intl Airport, (BSB) at 6.OOpm Arriving: Sao Paulo Guarulhos Intl Airport, (GRU) at 7.45pm
Tue 08 Jan - Delta 472 - Economy - 9h 54m - Departing: Sao Paulo Guarulhos Intl Airport, (GRU) at 10.20pm Arriving: New York John F Kennedy Airport, (JFK) at 5.14am
• Wed 16 Jan - Delta 262 - Economy - 7h 24m Departing: New York John F Kennedy Airport, (JFK) at 5.56pm Arriving: Paris Charles de Gaulle Airport, (CDG) at 7.20am
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
thank you!
Document: Email thread (American Express)
Subject (surrounding context): Change name on [passenger]'s ticket — urgent
Sender: Centurion Relationship Manager (name redacted)
Timestamps: Jan 7, 2019 — 11:10 AM, 11:20 AM, and 4:29:18 PM
Key contents:
- Updated itineraries were sent.
- Passport copy is very small / unreadable when enlarged.
- Nationality clarification: one passenger = Brazilian; the other = Portuguese.
- Requested action: void and reissue a new ticket for the Brazilian passenger.
- Repeated signature lines and office hours: Mon–Fri 9:00 AM–5:30 PM EST.
- Multiple messages show "Sent from my iPhone."
Visual notes: Several blocks of text/redactions (black boxes) obscuring contact details.
Fare / payment
- Total (including taxes & fees): $983.63
- Fare authorized on weekend: $983.63 (same fare rules)
- Ticket: non-refundable; $300 change penalty applies + difference in fare
Reservation / record locators
- New record locator (for his ticket): RDBTGZ
- Her reservation: remains under original record locator (not shown)
- Name on new reservation: VIEIRA COTRIN/VALDSON
Carrier / codeshare
- Operating carrier: GOL LINHAS AEREAS (code share with Delta)
Flight segments
- Tue 08 Jan — Delta 6997 — Economy — 1h 45m
- Operated by GOL LINHAS AEREAS
- Depart: Brasilia Intl Airport (BSB) 6:00 PM
- Arrive: Sao Paulo Guarulhos Intl Airport (GRU) 7:45 PM
- Tue 08 Jan — Delta 472 — Economy — 9h 54m
- Depart: Sao Paulo Guarulhos Intl Airport (GRU) 10:20 PM
- Arrive: New York John F Kennedy Airport (JFK) 5:14 AM
- Wed 16 Jan — Delta 262 — Economy — 7h 24m
- Depart: New York John F Kennedy Airport (JFK) 5:56 PM
- Arrive: Paris Charles de Gaulle Airport (CDG) 7:20 AM
- Tue 08 Jan — Delta 6997 — Economy — 1h 45m
Action requested
- Reply to the email to provide authorization to proceed
Sender
- Natalia (Natasha) Molotkova — Centurion Relationship Manager
- Office hours: Mon–Fri 9:00 AM–5:30 PM EST
- Contact block redacted in image
Please reply to this email and provide your authorization to proceed.
Regards,
Natalia (Natasha) Molotkova
Centurion Relationship Manager
Hours: Mon through Friday 9AM-530PM EST
thank you!