Missed a flight for Bach's. OZVGPO

S

Super. Issue please

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A

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American Express Travel OZVGPO
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This itinerary is a reservation only. This reservation will not be ticketed or price guaranteed until ticketing authorization is received. Please contact your travel office by 7:30 AM on June 20, or this entire reservation will automatically cancel.

L

To

Joscha BachMira Bach

Please double check the flights for accuracy.. .confirm back to me and I will purchase! :) Lesley

M

To

Lesley Groff

Hello Lesley, thank you for your quick reply! There is one flight missing (flight Munich to Berlin).

If you combine the flight Pisa - Munich-Berlin the connection should work fine.

It might be better to flight one day earlier in Pisa (we forgot to count in the time delay). Everything else looks fine.

Thank you very much!!!

Have a wonderful summer!

All the best,

Mira and Joscha

Wed, Jul 4 Lands Thu, Jul 5

8:10 pm - 9:25 am

Boston - Munich

Lufthansa 425 • Wide-body jet • Airbus A340-600

Economy 7h 15m

Change planes in Munich (MUC) 1h 14m

Thu, Jul 5

10:40 am — 11:55 am

Munich - Pisa

Lufthansa 1950 Regional jet Canadair Regional Jet 900 Operated by Lufthansa CityLine

Economy 1h 16m

Pisa - Muenchen - Berlin (2 adults, 2 kids age 4 and 8)

Wed, Jul 11

12:40 pm — 2:00 pm

Pisa - Munich

Economy 1h 20m

Lufthansa 1951 • Regional jet • Canadair Regional Jet 900 Operated by Lufthansa CityLine

Change planes in Munich (MUC) Oh 59m

Wed, Jul 11

3:00 pm — 4:05 pm

Munich - Berlin

Lufthansa 2042 Narrow-body jet Airbus A320-100/200

Economy lh 06m

Berlin - Frankfurt-Boston (1 adult, 2 kids age 4 and 8)

N

I am sorry, I looked, and the way flights were put in writing was very confused, what she emailed you below is way easier to understand.

Here is the thing - lower fare combination fro Mr. Bach is with one of the legs in business (his family still in coach) - leg from Pisa to Munich, fare will be $4094.21, if I put him in coach with family - fare is $4503.21. Please advise.

Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

OMG, I checked and double checked, and still missed it, fixing. Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

N

Natasha...I just sent the ticket to Mira and she wanted to change the first flight we had to the one that is on this email...they wanted to leave on July 4 landing on July 5...Lufthansa #425 then on to #1950....what a pain! and we bought seats....can we change this for them? what does it do to price?

N

Family:

International portion adult - $2297.71, child $1861.71 (total $6021.13) - non-refundable with $300.00 change fee.

European flight - adult $343.20, child - $288.40 (total $920.00). Non-refundable, chnage fee EUR70.00

Grand total $6941.13.
Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

Lesley, it is actually cheaper to issue separate tickets: International and European. Mr. Bach - total will be $2119.61 ($1773.81 International portion, non-refundable, change fee is $300.00, European legs - $345.80, non-refundable with EUR 70.00 change fee). Pricing family - also cheaper.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

N

Excellent! Thank you for checking. We always like to save money!!

Sent from my iPhone

N

Changing just her departure or her husband's as well? Seats purchase is non-refundable, but can be changed, fee should be same for new flights. Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

N

New fare on International flights fro Mr. Bach, with departure on July 4 - is $1718.81 (we issued ticket at 1773.81) For family - total 5834.13 (we paid $6021.13). New flight will be LH 425 04JUL BOS MUC 810P 925A 05JUL LH1950 05JUL MUC PSA 1040A 1155A OK to void tickets and issue new ones? Will try to use fee we paid fro seats, but no guarantee. I probably will be leaving at 630pm.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

N

See what you can do for us that costs us the least amount of money. Appreciate it

Sent from my iPhone

N

International portion Mr. Bach

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $300.00.

• Ticket is non-refundable, $300.00 change penalty applies plus difference in fare

• Code share: LUFTH CITYLINE

• Thu 04 Jul - Lufthansa 425 - Economy - 7h 15m Departing: Boston Logan Intl Airport, (BOS) at 8.10pm Arriving: Munich Airport, (MUC) at 9.25am

Fri 05 Jul - Lufthansa 1950 - Economy - 1h 10m Departing: Munich Airport, (MUC) at 10.40am Arriving: Pisa Intl Airport, (PSA) at 11.55am

• Sat 08 Sep - Lufthansa 1131 - Economy - 2h 10m Departing: Barcelona Intl Airport, (BCN) at 1.50pm Arriving: Frankfurt am Main Airport, (FRA) at 4.00pm

Sat 08 Sep - Lufthansa 420 - Economy - 8h 25m Departing: Frankfurt am Main Airport, (FRA) at 5.55pm Arriving: Boston Logan Intl Airport, (BOS) at 8.20pm

Family:

Your response is required to complete this reservation. Prices and availability are subject to change.

• Total air reservation, including taxes and fees: $5834.13.

• Ticket is non-refundable, $300.00 change penalty applies plus difference in fare

• Code share: LUFTH CITYLINE

• Thu 04 Jul - Lufthansa 425 - Economy - 7h 15m Departing: Boston Logan Intl Airport, (BOS) at 8.10pm Arriving: Munich Airport, (MUC) at 9.25am

Fri 05 Jul - Lufthansa 1950 - Economy - lh 10m

Departing: Munich Airport, (MUC) at 10.40am Arriving: Pisa Intl Airport, (PSA) at 11.55am

• Wed 15 Aug - Lufthansa 183 - Economy - 1h 10m

Departing: Berlin Tegel Airport, (TXL) at 10.45am Arriving: Frankfurt am Main Airport, (FRA) at 11.55am

Wed 15 Aug - Lufthansa 422 - Economy - 7h 55m Departing: Frankfurt am Main Airport, (FRA) at 1.05pm Arriving: Boston Logan Intl Airport, (BOS) at 3.00pm Please reply to this email and provide your authorization to proceed.

Regards,
Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST

N

All seats are confirmed, you can view them on Lufthansa.com. To Mira's record I added them manually, please pull reservations on Lufthansa.com to double check. Thank you. Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

N

Thank you, I added info to the itinerary manually, but it is easy to miss it, but it is on the itinerary. Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST
ok, went to website and found the seat confirms..thanks

N

Lesley, I will be away from June 23 til July 9 (back July 9), I might come back earlier, not sure yet. Regards,

Natalia (Natasha) Molotkova

Centurion Relationship Manager

Hours: Mon through Friday 9AM-530PM EST
good deal..