Re: 23andme — Unsealed Email

A

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To

Lesley Groff <>

Dear Leslie I have just received the test kits Thank you so much Please e mail me Jeffery wiring instructions so I can send the money

Sent from my iPhone

L

To

Sultan Bin Sulayem <>

Cc

Bella Klein <>

Fantastic! So happy they have made it to you safe and sound! Bella in our accounting department will send you his wiring instructions. Take care, Lesley

Sent from my iPhone

B

Purchase was made by Lesley for Sultain as per JE request on June 8th. 1 emailed wire

EFTA_R1_00947862
EFTA02217606

instructions to pay back JE as was requested, but he probably returned it?....Lcs, do you have more info? Email from Lesley is attached

Key information from the image:

Centurion Card holder: Jeffrey Epstein
Card ending: 14009
A merchant credit was received
Date: Jun 28, 2017
Merchant: 23ANDME INC
Account details are online, visit AmericanExpress.com.

T

Hello

The 23andMe Personal Genome Service that may be purchased through our US online store is only available for purchase in the United States and must be used in, and returned for analysis from within, the United States in order for us to comply with applicable laws. I apologize if this was unclear to you at the time of your purchase.
This is specifically addressed in the 23andMe Terms of Service, which customers must agree to in placing an order. Section 10 states:

"You may not use the Services outside of the country to which your sample collection kit was shipped from 23andMe." You can find the full text of our Terms of Service here: https://www.23andme.comfabout/tos/

At this time, I am required to invalidate all sample kits in your recent order as we cannot provide the US version of the Personal Genome Service outside of the United States. I have processed a full refund for your kits to the purchasing payment method. You should see this refund reflected on your statement within 7-10 business days.
We do not currently offer our services in the United Arab Emirates, and cannot support the use of our service in your region at this time. I apologize for any inconvenience and appreciate your understanding that these policies are in place to ensure we are complying with applicable laws.

Regards,

Taylor
The 23andMe Team

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To

Rich Kahn

below from the 23 and ME customer care rep...we were for sure credited for the kits. did you ever receive the wire from Sultan? If so , we will need to return to him the money...please let me know...