Re: Action Required - Your 23andMe Order #740-627542-142810

Hello Jeffery,

I am reaching out to you with regards to your recent 23andMe order #740-627542- 142810.

Our shipment warehouse specially reviews large orders for compliance with the 23andMe Terms of Service. So that I may prioritize the release of your order through this review process, please reply to this message with the intended use of the kits in your recent purchase.

Once I receive these details, I will forward your response to the appropriate individuals and follow up with you when I have more information.

Please reply to this message with the requested information at your earliest convenience. If we are unable to release your order within 5 business days from the purchase date, your purchase may be automatically canceled.

Best regards,

Taylor

The 23andMe Team

I assumed you have not received my package yet I ordered 30 test kits I received this e mail a while agol answered it as on the following e mail can you chase them in please

Yours
Sultan

Sent from my iPhone

Hello

You are free to enter identical personalizations for the kits if you wish. The original personalization on each sample kit is meant to help customers organize multiple kits, but will not necessarily correspond with the name of the person who will be using the kit in question. Until a sample kit has been registered to a 23andMe account, it can be used by anyone. The registration process will allow the sample kit to be associated with the name of the person providing the sample.

Please let me know when you have completed your order.

Best regards,

Taylor
The 23andMe Team