E-STOP: Message to Impacted Users

Dear Xbox LIVE member,

This message is to notify you that Xbox LIVE has permanently suspended the Xbox LIVE account associated with this email address. This action is based on the New York Attorney General's partnership with Microsoft and other online gaming companies to remove New York registered sex offenders from online gaming services to minimize the risk to others, particularly children. As a result, any Xbox LIVE account associated with this email address will not be able to connect to Xbox LIVE.

If you have an Xbox LIVE Gold subscription, or any unused Microsoft points, we are refunding the remaining value of those to you within 30 days.

If you do not receive a refund within 30 days, or if you feel that you have been banned incorrectly, please send Microsoft a notice using the process at www.xbox.com/notice.

Sincerely,

Xbox LIVE

[ESTOP/P/1]