RE: Assistance Correspondence (# ClaimNo 20550482 #) - 16/237
Dear Mr Wilson,
RE: Claim Ref: STY 20550482 Please quote in all communications
In regards to Ms Trestiza, we just wanted to confirm is she is now in back in the Philippines and if she has family there that are looking after her.
Yours sincerely,
Paolo Borgatti I Technical Case Manager I CEGA Group Services Limited http://www.cegagroup.com/
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Funtington Park, Cheesmans Lane, Funtington, Chichester, West Sussex, PO18 8UE, United Kingdom
IncidentId 554335 / ClaimNo 20550482
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Cega Solutions Limited, Registered in England, Registration No. 9578779
Cega Corporate Trustee Limited, Registered in England, Registration No. 9647671
Cega Holdings Limited, Registered in England, Registration No. 1117127.
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Funtington Park, Cheesmans Lane, Funtington, Chichester, West Sussex, PO18 8UE
Hi Clem
See below correspondence with Cega things are progressing Myla is now back in the philipines
Best Regards
Allan Wilson
Wilson Yacht Management
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Dear Allan
Many thanks for your email below and update.
I understand from CEGA that Myla has now been admitted to hospital for the surgery, estimated at 100,000.00 PI-IP (approximately GBP 150.00) and CEGA are sending a guarantee of payment to the hospital for the procedure. I understand that Myla is expected to require 1 months rest period to recover post operatively. I therefore await further updates on Myla's recovery form CEGA in due course.
In the meantime, I would be most grateful if you could please arrange for the Insured to complete and return the attached Sturge medical claim form in due course, along with any additional supporting information / documentation that the Insured may have and including any medical expenses incurred.
As I mentioned in my email of 29th April 2016, the Insured are entitled to claim Temporary Total Disablement benefit (T.T.D or salary benefit) in respect of the tie that Myla is medically certified as unfit to work, subject to receipt of supporting medical certification from a treating doctor confirming the period of disablement in question and less the policy excess of the first 7 days of disablement. With this in mind, if the Insured would like to submit a claim in this respect, I look forward to receive the supporting medical certification in due course along with formal confirmation of Myla's salary as of August 2015, (which is when I understand that she received her diagnosis) by way of a copy of her wage slip or relevant page of her contract of employment.
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I trust that you find this to be in order and await your further advices in due course
Kind regards
Clem
Clementine Kingstone ACII
Claims Handler
Sturge Taylor & Associates Ltd
Notebeme House, 84 High St, Southampton, 5014 2NT, United Kingdom
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Hi Myla
Could you please arrange to have page 4 of the attached claim form completed by your doctor in the Philippines as soon as possible. Also please complete the rest of the form and sign where indicated
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We need this to process the medical insurance for your recent operation, without the form we cannot claim back the cost plus your wages and flights etc.
This is urgent could you please complete as soon as possible
Best Regards
Allan Wilson
Wilson Yacht Management
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Hi Allan,
Well received.. I will send or scan a copy to the Philippines for the doctor to complete asap and get it back to you as soon as i can.
Kind regards
Myla
Sent from my iPhone
Hi Myla
I know you are on charter but can you chase up getting the completed form back as it is holding back the insurance claim
Best Regards
Allan Wilson
Wilson Yacht Management
Wilson Yacht Management
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