Re: Fw: Cinq Case Number 131213 604222 case 01163801 [I]
WE REFER TO OUR DEBIT TO YOUR ACCOUNT DATED 12 DEC 13 VALUE 12 DEC 13 UNDER REFERENCE 7190238 FOR USD 1000.00.
WE HAVE BEEN ADVISED THAT THIS TRANSACTION CANNOT BE APPLIED WITH THE INFORMATION GIVEN
PLEASE PROVIDE ADDITTIONAL DETAILS TO ENABLE THE BENEFICIARY BANKS TO APPLY FUNDS..
PLEASE QUOTE OUR CASE NUMBER 131213 604222 IN ALL FUTURE CORRESPONDENCE RELATING TO THIS CASE. REGARDS, PAYMENT INVESTIGATIONS.
Hi,
Please find below in ref to case #01163801 and provide the required details. "Please submit a customer research request DBforce ticket to provide the details requested and attach a copy of this e-mail to the DBforce case" Regards,
Raunak Tanwar
Middle office Banking operations
Private Wealth Management
DBOI Global Services Pvt. Ltd
Can you please let me know the name of the account? Thank you,
Kind regards,
Aracely Sanchez
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EFTA01403912
Aracely Sanchez
Assistant Vice President
Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA
Securities offered through Deutsche Bank Securities Inc.
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Case # is 01163801 and a/c Name is JEFFREY EPSTEIN
Regards,
Raunak Tanwar
Middle office Banking operations
Private Wealth Management
EFTA01403911
DBOI Global Services Pvt. Ltd
Phone: 212-469-3274
FAX: 201-669-3854
AVAYA: 5419686
UK #: 44- 207-5419686 (BCP)
email id -
Thank you. The client is reaching out to the beneficiary and will provide additional information as soon as possible. I will keep you posted.
Kind regards,
Aracely Sanchez
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Aracely Sanchez
Assistant Vice President
Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA
EFTA01403910
Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic19542.gif)
Hi,
Any update on below?
Regards,
Raunak Tanwar
Middle office Banking operations
Private Wealth Management
DBOI Global Services Pvt. Ltd
The recipient of the wire just confirmed that wire instructions were correct. The only new information is the bank address: Lopuszanska 38d 02-232 Warszawa
Can you please confirm what information is missing? Thank you
Hi Aracely,
We have raised the request as what information is missing.
Regards,
Raunak Tanwar
Middle office Banking operations
Private Wealth Management
DBOI Global Services Pvt. Ltd
Are there any updates or response from the beneficiary bank?
Kind regards,
Aracely Sanchez
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Aracely Sanchez
Assistant Vice President
Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA
Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic13613.gif)
Not Yet.
Regards,
Raunak Tanwar
Middle office Banking operations
Private Wealth Management
DBOT Global Services Pvt. Ltd
Good morning- Can you please let me know if you have received any updates from the beneficiary bank? The client needs to let the recipient of the wire know when she will receive the funds. Thank you.
Kind regards,
Aracely Sanchez
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Aracely Sanchez
Assistant Vice President
Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York. NY. USA
Securities offered through Deutsche Bank Securities Inc.
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Hi Aracely,
No response yet, We have sent the second chaser for the same.
Regards,
Raunak Tanwar
Middle office Banking operations
Private Wealth Management
DBOI Global Services Pvt. Ltd
Good morning Raunak- Any news on this request?
Kind regards,
Aracely Sanchez
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Aracely Sanchez
Assistant Vice President
Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA
Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic05906.gif)
Good morning Aracely,
We are chasing The Bank of Ney York Mellon but no response as of now.
EFTA01403901
@ Arpit,
Can you please expedite the request in ref to case #131213 604222 and escalate if required as the case is opened since 13-12-2013. The client needs to let the recipient of the wire know when she will receive the funds. Thank you.
Regards,
Raunak Tanwar
Middle office Banking operations
Private Wealth Management
DBOI Global Services Pvt. Ltd
Hi Raunak- Sorry to bother you but the client just reached out again. The recipient of the wire has yet to receive the funds and it has been over a week. Anything you could do would be greatly appreciated. Thank you.
Kind regards,
Aracely Sanchez
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Aracely Sanchez
Assistant Vice President
Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management
EFTA01403900
345 Park Avenue, 24th Floor 10154-0004 New York, NY, USA
Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic14783.gif)
Not Yet.
I already asked USD investigations to expedite.
Regards,
Raunak Tanwar
Middle office Banking operations
Private Wealth Management
DB0I Global Services Pvt. Ltd
EFTA01403899
Good morning Raunak- Any update? The client would like a response as soon as possible as tomorrow is a bank holiday.
Kind regards,
Aracely Sanchez
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Aracely Sanchez
Assistant Vice President
Deutsche Bank Trust Company Americas
Deutsche Asset & Wealth Management
345 Park Avenue, 24th Floor
10154-0004 New York, NY, USA
EFTA01403898
Securities offered through Deutsche Bank Securities Inc. (Embedded image moved to file: pic06101.gif)
Hello Raunak,
We have again today contacted bene bank for the confirmation. Await their response.
Thanks & Regards
Deepak Ramchandani
DBOI Global Services Private Limited
Cash Operations,USD NY Investigations
Jaipur, India
Hello Paul,
Below is the Copy of incoming and outgoing instructions which depicts all the information has went through.
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Thanks & Regards
Deepak Ramchandani
DBOI Global Services Private Limited
Cash Operations,USD NY Investigations
Jaipur, India
Do you have a copy of the fax that was attached to the db force case? I see it is no longer on DB Force.
Kind regards,
Aracely Sanchez
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Aracely Sanchez
Assistant Vice President
Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York. NY. USA
Securities offered through Deutsche Bank Securities Inc.
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Hi Arcely,
Even we can't see the attachment now.
Regards,
Raunak Tanwar
Middle office Banking operations
Private Wealth Management
DBOI Global Services Pvt. Ltd
Hi Deepak,
Can you please assist on below in ref to case #131213 604222. Regards,
Raunak Tanwar
Middle office Banking operations
Private Wealth Management
DBOI Global Services Pvt. Ltd
thanks, and we can confirm that the wire information we sent matches what came from the client? and we can confirm that the wire left DB correct?
Paul Morris
Managing Director
Deutsche Bank Private Bank
345 Park Avenue, 27th Floor
New York, NY 10154
Good morning - Any updates yet? This matter is extremely urgent and it is taking way too long for a response. Please escalate again. The client needs an answer now. Thank you.
Kind regards,
Aracely Sanchez
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Aracely Sanchez
Assistant Vice President
Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management 345 Park Avenue, 24th Floor 10154-0004 New York. NY. USA
Securities offered through Deutsche Bank Securities Inc.
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