Focus on Expenses
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Local Outsourcing/Consolidation: Improve Efficiency of Public Services Through Automation / Scale / Flexibility
1. Automation — Government agencies cannot afford to perform manual routine-based processes that can be replaced more efficiently by technology.
2. Scale — Consolidation of non-core processes across agencies or outsource non-core processes to local companies can deliver scale efficiencies.
3. Flexibility — Outsourced labor enables temporary employment in situations where hiring full-time workers would be costly and unnecessary.
as Sources: Adam Frisch, Morgan Stanley Research.
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