business that bothers us as little as possible. The architecture has to place us out of the information flow instead of putting us at the top of it.
I didn’t get this right the first time I tried.
In 2003, I was interviewed in my home office for a documentary called As Seen on TV. We were interrupted every 20-30 seconds with beeping e-mail notifications, IM pings, and ringing phones. I couldn’t leave them unanswered, because dozens of decisions depended on me. If I didn’t ensure the trains were running on time and put out the fires, no one would.
The Anatomy of Automation
THE 4-HOUR WORK WEEK VIRTUAL ARCHITECTURE
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Splitting the Pie: Outsourcer Economics
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