From: james I personal genius 4 > Sent: Tuesday, February 12, 2019 5:49 PM To: Cc: Richard Kahn Subject: Re: Good morning, Sir. </=iv> 1. Sign out of iCloud (System Preferences > iCloud) 2. Go to Home folder/Library/Accounts ( —/Library/Accounts ) an= move the contents to the trash 3. Open /Applicati=ns/Utilities/Keychain Access.app, search for iMessage (it should find sever=l iMessage Signing Keys and iMessage Encryption Keys) and delete them. = 4. Restart the computer. 5. Log into iCloud again (System Preferences > iCloud) <=r> 6. Open iMessage (and FaceTime) and confirm it's worki=g Thank you= lames Ce<=span> your own P=rsonal Genius • =Certified Support Professional 10.6 =n Feb 12, 2019, at 6:43 AM, J <=eevacation@gmail.com <mailto:jeevacation@gmail.com» wrote: =div dir="ltr"> my computer in palm beach continues to knc= me out of "" messages?" EFTA_R1_01849469 EFTA02630248 please note The information contained in this communication is confidential, may be=attorney-client privileged, may constitute inside information, and is in=ended only for the use of the addressee. It is the property of JEE communication or any par= thereof is strictly prohibited and may be unlawful. If you have receive= this communication in error, please notify us immediately by return ermail or by e-mail to jeevacation@gmail.com <mailto:jeevacation@gmail.com> , and destroy this communication and all conies thereof, including all attachments. copyright -all rights reserved 2 EFTA_R1_01849470 EFTA02630249