From: Jermaine Ruan Sent: Monday, October 29, 2018 2:01 PM To: Epstein Jeffrey Cc: Kahn Richard; Subject: Phone service update Good day Boss&=bsp; I am on site on site and on the phone with Viya ass=sting in the test diagnostics. The issue is their equipment not talk to the=island phone switch. If they're not a=le to correct the phone remotely they will send a tech to the island. (I ma=e it clear that it needs to be resolved today) Reg=rds Jruan Sent from my iPhone 1 EFTA_R1_01820848 EFTA02618005