From: Sent: Monday, November 28, 2011 7:10 PM To: Subject: Re: Hats Good call. That is insane.=How retarded can you be, I, I, I Looks like we will be finding a new place to w=rk with after this On Nov 28, 2011, at 3:08 PM, <mailto > wro=e: EMbroider= were an absolute nightmare today. At first the lady told me I had changed t=e initials I wanted on the hats. I went crazy and then she told me she had m=de a mistake and it is the same initials as the original work. Then when I a=ked why I couldnt send someone immediately she said because the date on the= was Tuesday. I told her this was LAST tuesday. Then she said oh you are ri=ht we were delayed because didnt email us!!! I told her there was not=ing to email about. Then she said - oh. we were delayed because of the holi=ay!!!! The holiday was after the damn hats were supposed to be ready"'''' l=was in shock!! So I have asked Les to send us an image of them before they g=t sent out to be safe!!! Forwa=ded message From: /b> < <mailto Date: Mon, Nov 28, 2011 at 1:54 PM Subject: Hats To: Lesley Groff <=a href="mailto it =br>Hi Les, > > I am going to get Jojo to collect the hats an= bring them to you. They say they can be collected at 4 :( so hopefully the= can be at you by 5. Could you please take a pic of them on your phone and s=nd to and I. The people who did them have been an absolute nightmare s= I want to make sure they are ok before sent. Thank you so much!! EFTA_R1_01160151 EFTA02297513