To: Cc: Lesley Groff From: Bella Klein Sent: Mon .19 2:08:10 PM Subject: Fwd: flight Hi M, Please read email from Amex regarding your flight. Thank you, Bella Begin forwarded message: From: "Natalia Molotkova" Subject: Date: April 15, 2019 at 10:05:45 AM EDT To: Reply-To: "Natalia Molotkova" < Bella, lease ask to go back to BA desk, tell them, that she had existing reservation (ticket number , BA advised she was no-show, ask BA to re-book her next available flight and use ticket s e a rea y as and possibly refund new straight ticket they issued. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST To learn more about e-mail security or roped a suspicious e-mail. pease visit us O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of EFTA_R1_01105794 EFTA02283771 American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services cc products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges andror fees you aulhonze. We reserve the right to note profile and preference data for servicing purposes. EFTA_R1_01105795 EFTA02283772