To: Amex Centurian Travel From: Sent: Fri 2/1/2019 3:21:29 PM Subject: Re: Please send me info on how Jeffrey's points wor k for upgrading tickets thank you!....leffrey wants us to start using points more... On Fcb 1, 2019, at 10:00 AM, Natalia Molotkova wrote: 20% if you pay fro air only. Takes up to two billing cycles to get 205 on the account. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST and you always get 20% back worth of points when we use them to Jeffrey's account...it can take up to ..? h. back? ok, thanks No, if you wish to pay with points for air, we can do it after travel, as long as charge hits the account, just not statement, or statement before. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST does the transfer of Amex points to the airline need to be done before the travel occurs? or it can be done al thank you! To pay with points for upgrade - you book coach ticket and pay difference in fare (plus possible change fee) business/first class ticket partially with points (20% back), let's say you pay coach value with money and the change fee. EFTA_R1_01087831 EFTA02274582 1.00 = 100 points. Other option - to transfer American Express points to the airline and get mileage upgrade (we can transfer pi miles. But mileage upgrade could be tricky, has to be available, sometimes it is not the lowest fare to be upg to do it yourself (with certain airlines), but I can transfer points. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Hi Natasha...Jeffrey wants to sit down today and go over how points work for upgrading tickets...would it be paragraph for me? I know it's pretty simple but I want to make sure I have it correct... Thanking you in advancel PraracvStatement I Visa the Centurion Card webstic, To learn more about e-mail security or report a suspicious e-mail, please visit us at amencanexPress cornphishpng. O 2015 American Express. AM rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amer Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges and/or fees you authorize. we reserve the right to note profile and preference data for servicing purposes. EFTA_R1_01087832 EFTA02274583