To: From: Natalia Molotkova Sent: Mon 2/ • 0:17 PM Subject: Chang ticket Title: American Express Checking availability. Meanwhile you can call AR Flying Blue and check if they have upgrade available for new flights. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST Hi Natasha. Hope you had a nice weekend. I just received the below from Jefffrey. This is the ticket that we worked on Friday using points. Can you change this ticket for her? I don't know what will happen regarding upgrade. Hoping we can still get her a biz round class ticket. He said nothing about the return so I assume we will keep it the same. please changeaicket to paris to sat the 9th arriving paris the 10 th thkx Sent from my iPhone Staten1Cn! ce.•t._v.nn Card To learn more about e-mail security or report a suspicious email. please visit us at d—oncaneiptess corn;pr,shing. ID 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges ander fees you authorize. We reserve the right to note profile and preference data for servicing purposes. EFTA_R1_01087334 EFTA02274233