To: Bella Klein From: Lesley Gro Sent: Mon 1/28/2019 4:35:59 PM Subject: iPhone X HI Bella. is having issues with her iPhone X...the Face ID is not working...she went to the Apple Store andliiiiiirld her it can't be fixed and she would need to replace her phone for $600_ is cc'd here...can you work with her on the best solution? Perhaps she is on a contract and due to get a new phone soon? Thanks, Lesley EFTA_R1_01084215 EFTA02272529