To: Cc: Rich Kahn From: fames I personal genius Sent Thur 9/6/2018 6:53:12 PM Subject Re: Apple TV Issues in apt 7J Hi My first availability is tomorrow after 2PM. From what Merwin sent me, the Apple ID I created for all the Apple TVs at 66th has been "locked". I'll try to resolve that ahead of time (or just create a new one if I can't). Once that's fixed, it'll just be a mater of reinstalling the standard Apps (channels) as originally deployed. Thank you, James Ce your Personal Genius C Certified Support Professional 10.6 http://personalgenius.co On Sep 6, 2018, at 10:26 AM, rote: Hi James...when might you be available to go to 7J and fix the issue with Apple TV? The man and his family staying there will be leaving shortly for the day...but I will assure them you can go in...can you go today? or when is earliest you can get there? EFTA_R1_01049865 EFTA02256586