To: Amex Centurian Travel From: Sent: Tue 9/11/2018 2:00:39 PM Subject: Fwd: Flight back Hi Natasha..=says we should be able to get some money back for the flight issues from yesterday? (see her mail below) Is this something you can go to bat for us for or do I need to call Finnair? He , just want to tell you big thank you for your help yesterday ! And when we got the plane again , there was issues , nothing was working - as tv's , wifi , and other small stuff , as crew memeber explained that there wasnt enough time to fix everything , they wanted to bring us back to the usa faster . Just want to let you know They said we can contact the finnair and get some refund back because of the flight issues. Thank you ! :) EFTA_R1_01049762 EFTA02256536