To: Amex Centurian Tray Cc: Bella Klei From: Lesley Groff Sent Tue 9/11/2018 7:59:58 PM Subject: Re: Cancel IMM ticket (OJOCGR) ok thanks! On Sep 11, 2018, at 3:57 PM, Natalia Molotkova wrote: Refund might take up to two billing cycles. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon through Friday 9AM-530PM EST thank god yes, cancel the whole ticket. she can't go. cancel and request refund Cancel whole itinerary? Everything is refundable, ok to cancel and request refund? Regards, Natalia (Natasha) Molotkova Centurion Relationshi. Mana.er Hours: Mon through Friday 9AM-530PM EST I am now being told to cance ticket ( QICICGR) please advise what we need to do...so many fare rules and tickets f don't remember...maybe she will pi we have done with a few others. Privacy Stotoment I Vo,it tho Contunon Ca'd wctstto To team more about e-mail security or ninon a suspicious e-mail. please visit us at :weer. z., -e•c•ree, O 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that Amer way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service pr service provider and not against American Express. You are responsible for any purchases, shipping charges and/or fees you authorize. We reserve the rig t preference data for servicing purposes. EFTA_R1_01045562 EFTA02254229 EFTA_R1_01045563 EFTA02254230