To: From: Sent Tue 2/13/2018 8:29:38 PM Subject Fwd: Ticketmaster Hi Bella...if you recall, we had the issue when tried to go see Lion King...they would not let her in...Natasha tried to get us a credit but cou not...therefore, yes, the charges you sent are correct Begin forwarded message: From: Bella Klein Subject: Fwd: Ticketmaster Date: January 23, 2018 at 4:04:21 PM EST To: Cc Please see Amex responded to Tickets refund Thank you, Bella Begin forwarded message: u • ec rc e mas er 22, 2018 at 7:04:45 PM EST Bella, I talked to disputes, they said Ticketmasters tickets are non-refundable, even if we reached out tickets should be printed out. I am sorry. I tried. Regards, Natalia (Natasha) Molotkova op l ours: on roug nay - EST EFTA_R1_01002536 EFTA02237451 Privacy S''' —Ant I Visit the Cc-- • To Nan m003 about trmag security or report a suspicious a mail. please visit us at arnetiCgtIfiiipross comiphishing, Z92015 American Express. All rights reserved American Express uses 3rd patty concierge service providers who are not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases, shipping charges anclior fees you authorize. We reserve the right to note profile and preference data for servicing purposes. EFTA_R1_01002537 EFTA02237452