To: From: James I personal genius Sent Sun 10/29/2017 2:41:50 PM Subject: Re: Backup and Sync needs to quit... Can you send me a photo (screen shot is Command + Option + 3)? Thank you, James Ce your Personal Genius Certified Support Professional 10.6 htto://oersonaloenius.co On Oct 29, 2017, at 10:39 AM, wrote: HI James on this dreary day.... My computer is telling me: "Sony, backup and sync needs to quit. Something went wrong. Error C91A2838" This is not very nice of my new backup passport thingy...right? I suppose 1 just click where it says "quit"? anything else I should do? :) EFTA_R1_00976026 EFTA02228563