To: James C Cc: Merwin From: Karyna u ca Sent Thur 10/19/2017 9:07:08 PM Subject: Re: Printer issues Thank you James, that would be great! Yes, it is the smaller one. The is a lot of black in smear and misalignment. I changed all the expired ink cartridges, tried power cleaning option twice, but no improvement... On Oct 19, 2017, at 4:56 PM, james I personal genius wrote: The 3800 is the smaller one, yes? What problems are you experiencing? I will be happy to look at it, if it's beyond me I have an Epson certified tech I can recommend. Thank you, James Ce your Personal Genius Certified Support Professional 10.6 http://personalgenius.co On Oct 19, 2017, at 4:54 PM, Karyna Shuliak Hi James, te: I am having issues with our Epson Stylus Pro 3800 photo printer at 9 E 71st. Regular maintenance does not seem to help, I think I need someone experienced to look at it. Would that be a part of your expertise? if not, might you be able to recommend someone please? Thank you very much! Karyna EFTA_R1_00970648 EFTA02226464