On Feb 28, 2017, at 7:04 AM, To: fames From: Sent Tue 2/28/2017 12:14:12 PM Subject: Re: Question for you :) Thx for such a speedy reply! ...Ok so something is up. Agree this is not normal and before I left for my vacation I never had to do this. Now it asks me every time for the info. Should I unplug and plug back in the modem? Sent from my iPhone . v On Feb 28, 2017, at 7:08 AM, james I personal genius vrote: The optimum wifi network is created by your modem & wouldn't let me turn it off. You should be able to connect to your will network-- which has a different name -- without any of that hassle. Thank you, wrote: Morning James! There seems to be something up with our Optimum wifi here at my house...every time I come to my computer I must log back in to my wifi for my email to work...after I log in with Optimum it asks if I want to enable a new device and wants the Device's MAC address... it gives me 6 squares where I am to place numbers/letters ...example is: 00:16:cb:28:38:a4 am i supposed to place my MACs address here? and if so how do I find it? Or is this really a question I should call Optimum on? Thanks so much!! EFTA_R1_00917164 EFTA02203989