To: From: ' M I tkova Sent: Wed 211 Subject: Re: I am told she was not able to upgrade the ticket we bought so they purchased a whole new ticket. Do we get any refund or because it was a no show we get nothing? Sent from my iPhone On Jan 31, 2017, at 4:49 PM, Natalia Molotkova <IMMIIMa> wrote: , hi, not sure if you know, but looks like flights we booked for from Moscow to Miami were cancelled due to she didn't take flights. took outbound, I guess she is in Miami now.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST rivacy Steamy"! I tc^.!ur To loam mate about e-mail security or report a suspicious o•mail. please visit us at in•or press c an^ •92015 American Express. All rights reserved American Express uses 3rd party concierge service providers who am not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andior fees you authonzo. Wo reserve the right to note profile and preference data for servicing purposes. EFTA_R1_00916812 EFTA02203701