To: From: Natalia Molotkova Sent: Wed 1/11/2017 2:29:50 PM Subject: Change ticket QPUNAN [Incident: 170111-002972] Title: American Express OD Good news are, that the whole value of the ticket will count toward 50K with Delta. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST ok, no worries just cancel it then On Jan 11, 2017, at 9:26 AM, Natalia Molotkova wrote: Unfortunately, ticket was non refundable. It only can be changed at the same time as it was cancelled. Ok to cancel? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST EFTA_R1_00910008 EFTA02200028 Natasha, we will just cancel the ticket Margherita is holding for 14th let me know if we receive any credit.. thanks! On Jan 11, 2017, at 8:11 AM, Natalia Molotkov wrote: Ok. Thx. Sent from my iPhone On Jan 11, 2017, at 8:11 AM, Natalia Molotkova wrote: To change existing ticket, same flight, but on the 4th of February - will be $1519.00 add collect. Or we can do new one was ticket, lowest fare in coach is with LOT Polish Airlines: 1 LO 282 04FEB LHR WAW 1025A 0155P 1 LO 26 04FEB WAW JFK 0505P 0840P TOTAL FARE - USD 375.86 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Morning, let me have a look.. EFTA_R1_00910009 EFTA02200029 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Morning. Can you please give me options for changing Margherita's ticket to come back to NY Feb 4? Rec Loc QPUNAN. Thanks! Sent from my iPhone Privacy Statement I Visit the Centenon Card website To learn more about 0-rnall security or report a suspicious email. pleas* visit us at . • _.. •- ffa 2015 American Express. All rights reserved American Express uses 3rd party concierge service providers who aro not authorized to act on behalf of American Express and you acknowledge that American Express is in no way responsible or liable for the actions of the service provider and the only remedy for any claims relating to services or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andfor fees you authorize. We reserve the right to note profile and preference data for servicing purposes. EFTA_R1_00910010 EFTA02200030