To: From: Sent: Wed 1/11/2017 2:26:07 PM Subject: Change ticket QPUNAN [Incident: 170111-002972] Title: American Express ® Unfortunately, ticket was non refundable. It only can be changed at the same time as it was cancelled. Ok to cancel? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Natasha, we will just cancel the ticket Margherita is holding for 14th let me know if we receive any credit.. thanks! On Jan 11, 2017, at 8:11 AM, Natalia Molotkov wrote: Ok. Thx. Sent from my iPhone On Jan 11, 2017, at 8:11 AM, Natalia Molotkova a wrote: To change existing ticket, same flight, but on the 4th of February - will be $1519.00 add collect. Or we can do new one was ticket, lowest fare in coach is with LOT Polish Airlines: EFTA_R1_00909719 EFTA02199832 1 LO 282 04FEB LHR WAW 1025A 0155P 1 LO 26 04FEB WAW JFK 0505P 0840P TOTAL FARE - USD 375.86 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Morning, let me have a look.. Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Mon, Wed 9a-4p, 530p-7p Tue, Thur, Fri 9a - 530p EST Morning. Can you please give me options for changing Margherita's ticket to come back to NY Feb 4? Rec Loc QPUNAN. Thanks! Sent from my iPhone PrWasy Statement I Visit the Centurion Card website To lean more about 0-mail security or report a fuSpiCiOuS Ounail. please visit us et on•ericane,pre,,.!, roen.21,:shi nn. O 2015 American Express. All rights reserved \-., .0 American Express uses 3rd party concierge ServiC0 providers whO are not authorized to act on behalf of American Express : ',.. / and you acknowledge that Arnencan Express is in no way responsible or liable for the actions of the service provider and the 'N only remedy for any claims rolabng to SONICOS or products provided by the service provider is against the service provider and not against American Express. You are responsible for any purchases. shipping charges andfor fees you authorize. We "\. reserve the right to note profile and preference data for servicing purposes. EFTA_R1_00909720 EFTA02199833 EFTA_R1_00909721 EFTA02199834