To: From: Sent Tue 11/29/2011 3:00:19 PM Subject: help.. Can you quickly tell me how to force quit ? My directory will not shut down since last night...the spinning wheel just keeps spinning and spinning ! I show I am to hold down the option key with the cursor over the application (which I think means down in the tool bar, but this does nothing) thanks, EFTA_R1_00866417 EFTA02178129