To: From: Sent: Subject: Re: HI Wed 7/11/2012 3:37:25 PM thank you for the info! I will speak with our accounting dept. On Jul I I, 2012, at 11:28 AM, Lisa Reiss wrote: Good Morning Our company policy is to automatically renew maintenance agreements annually on the anniversary date of the installation of the machine. Your machine was installed on 02/02/06. We do not charge a cancellation fee, but do ask that we received notification in writing at least 30 days before the renewal date and a status page for the final meter reading on the last day of the contract period. Feel free to contact me if you need any further information. .eioa Q. gilt, 6 Service Supervisor Advanced Imaging Systems, Inc. 946 West Main St. Riverhead NY 11901 From: Sol Krawczyk Sent: Wednesday, July 11, 2012 11:12 AM To: Lisa Reiss Subject: FW: HI Lisa can you please respond back to below. Thanks Sot .7itatuczyn General Manager Advanced Imaging Systems Riverhead, NY Westbury, NY From: Sent: Wed neslay, To: Sol Krawczyk Subject: Re: HI EFTA_R1_00842996 EFTA02165555 Sol, can you tell me if there is a cancellation fee involved (I think Patty said no)...also, what is our anniversary date of contract so I can tell our accounting dept. if they ask me. thanks, On Jul 11, 2012, at 10:32 AM, Sol Krawczyk wrote: Sal *wawa" General Manager Advanced Imaging S tems Riverhead, NY Westbury, NY EFTA_R1_00842997 EFTA02165556