To: Cc: merwin dela cruz From: Nat Gennace Sent Fri 9/26/2014 2:16:24 PM Subject RE: Jeffrey Epstein Hello I will contact John today to get an update on the status of the machine. However, I do not think that Jeffrey's statement is fair or accurate. There is simply an issue with the TV-Tuner: the machine is otherwise installed properly, and was installed by a well trained and well regarded technician. Mike has A LOT of experience with installs of this nature. Further, I know Mike spent a considerable amount of additional time trying to rectify this issue on site. I apologize that there was any issue, but it does not prevent the machine from being used for exercise. I will try to expedite the service call, but we are waiting on a replacement part to get the tuner running. Nat Gennace Manager, Online Fitness Consultant Leisure Fitness Equipment 193 Route 17 (Between Midland and Century, next to Dunkin Donuts) Paramus, NJ 07652-- (Mon, Tu, Thu, Fri, Sat) Check out www.leisure itness.com - Guaranteed best pricing Authorized Dealer of Precor, Spirit, Inspire, Landice, Life Fitness, Cascade, Body Solid, Torque, Teeter, Powerblock, GoFit, SportsArt, Diamondback, and LifeSpan equipment From: Sent: Friday, September 26, 2014 8:24 AM To: Nat Gennace Cc: merwin dela cruz Subject: Jeffrey Epstein Good morning Nat...Jeffrey is quite unhappy and says he is "unable to exercise because someone was sent who had never set up this type of machine before"-Can you please find out when we will have a person who has done these installs many times before to come out and finish what needs to be done? I understand parts needed to be ordered? When will they arrive? Please let Merwin and I know today... Thanks for your help, EFTA_R1_00698982 EFTA02096335