To: Edua Cc: rom: Gregory c es Sent Mon 12/15/2014 3:19:47 PM Subject Re: NYC & PB delivery schedule ASAP Eduardo, I don't understand why this is taking so long to extract a delivery date out of your company. This merchandise is in stock and I was told you needed to get the Items out of your warehouse several weeks ago, so why the delay? On December 5 I had a detailed telephone conversation with Rosana in which she promised me profusely that I would have a delivery date within a day or two of the wire transfer which happened last monday. Now we are starting another week without a schedule. This is unacceptable. Both my client and Rich are at wits end repeatedly looking for an answer as am I and we are all losing our patience. I want a definitive answer from someone at ARTEFACTO TODAY! Please advise ASAP. Gregory On Dec 13, 2014, at 11:54 AM, Eduardo wrote: Good morning Gregory, I was out of the store. Rosana got a great quote for the whole cargo, white glove to a central warehouse in NY and different shipments to the apartments, as she explained to you over the phone. I am sure she will be able to revise the freight information, since the client decided to split the cargo in 2 shipments from Miami. Please have in mind the new request to separate the freight was recent and there are a lot of items to consider, once the freight company answers Rosana's request, we will send it to you ASAP. Thank you, EFTA_R1_00681242 EFTA02088286 Eduardo Rosana, I am just back from my trip and I still do not have a delivery schedule for the furniture for NYC and Palm beach that you promised me before I left over a week ago. My client is very anxious and impatient to have a schedule by monday at the latest. Please make sure this happen as soon as possible. Thanks, Gregory On Dec 7, 2014, at 1:48 PM, "Carolina Games" Hello Gregory Please, find attached the S revised, as per your request. Best regards. Carolina Gomes artefacto <PB 066429.pdf> Gregory Riches Gregory Riches INTERIORS ote: EFTA_R1_00681243 EFTA02088287 EFTA_R1_00681244 EFTA02088288