To: Cc: ; Rich Kahn[a] From: james ce I personal genius Sent Fri 1/16/2015 3:53:29 PM Subject: Re: Internet not working in Apt 11B/Jeffrey not coming Thank you Bella! • James Cc your Personal Genius Certified Support Professional 10.6 http://personalgenius.us On Jan 16, 2015, at 10:45 AM, bellaklein ‹ > wrote: Hi James, I call Time Warner to troubleshoot IIB. It indicates Internet is of line. May be a problem on the actual modem or connection. Bill for 11B attached. Please call tech support when you are in the apartment. <NES_TW_11B_0947_110314_166.66_110314.pdf> Thank you, Bella On Jan 16, 2015, at 10:28 AM, wrote: Hi James :) will I be seeing you soon? Sent from my iPhone On Jan 15, 2015, at 12:25 PM, james ce I personal genius wrote: EFTA_R1_00675120 EFTA02085782 I'm booked into the late evening tonight, but I will see you at 71st at 10AM tomorrow and can go to 11B after. I need to check the drive on Jeffrey's laptop, so I'll have to do that later. It's not critical, just a "just in case" checkup. James Ce your Personal Genius C Certified Support Professional 10.6 http://personalgenius.us On Jan 15, 2015, at 6:55 AM, wrote: HI James...It looks like Jeffrey will not be coming to NY after still need you to transfer my phone data to the new Iphone 6 and can still meet you at the house at I 0am...not sure if you still need to work on Jeffrey's issue or if you need him there at the house for this...but we a in need of intemet help in apt I1 B... ent to the apt last night and says the wiring is strange. We have a guest staying in 11B who needs access ...I know you said you were booked today...might you be able to get over there tomorrow afternoon? EFTA_R1_00875121 EFTA02085783