To. From: Sent Thur 4/2/2015 5:10:20 PM Subject Re: Office number comes in as "Unknown' will do.. and I know...not so interesting to me though! On Apr 2, 2015, at 1:08 PM, james ce I personal genius > wrote: You get such amazingly interesting issues with your phone. Let me know when you'll be back in the office and enjoy holiday! James Ce your Personal Genius E Certified Support Professional 10.6 INISSISISSINV http://personalgenius.us On Apr 2, 2015, at 12:39 PM, Lesley Groff <lesley.jee@gmail.com> wrote: nothing in U under contacts that are empty..and "show caller ID" is ON...and Yes, I for sure restarted my phone a few times over the weekend...i was having text trouble at one point so I powered down... On Apr 2, 20 • • rsonal genius wrote: It's a weird one. Can you scroll down to U in your contacts or all the way to the bottom to see if there are any empties? On the phone Settings > Phone > Show My Caller ID > On (?) this shouldn't affect incoming calls, but.... Have you restarted the phone recently? EFTA_R1_00664045 EFTA02081018 James Cc your Personal Genius On Apr 2, 2015, at 12:28 PM, ed Certifi Su ort Professional 10.6 Into://persona gentus.us wrote: when I search for "Unknown' in my contacts it says "no results"...1 will be on holiday all next week! I would love to be able to meet you on this however...we can circle back when I return...I read up on it a bit and wonder if it is an AT 1' issue? I just don't get it cause it was working fine.. On Apr 2, 2015, at 11:47 AM, 'ames cc I personal enius wrote: Can you search your contacts (on the phone) for a contact card named "Unknown" or any without names? It's unlikely, but it would be the simplest explanation. Are you going to be in the office next week? I'm in jury duty today and tomorrow (at least). It would be easiest if we were there so we could test directly. / James Ce your Personal Genius Certified Support Professional 10.6 hitt) ilpersonalgentus us On Mar 31, 2015, EFTA_R1_00664046 EFTA02081019 at 11:29 AM Everyone from the office now comes in as "Unknown"... On Mar 31, 2015, at 11:24 AM, James ce I rsonal genius al e • Does it make a differe nce who is calling you — Bella vs Rich vs Bebe? James Ce your Personal Genius C Certified Support ttp: persona gemus.us On Mar 31, 2015, at 10:29 AM, wrote: yes, that is correct... I am in the office today and I just had Bella and Bebe check their cell phones to see how calls from here come to their cells...they see the office number come up... On Mar 31, 20 5 • • personal genius wrote: EFTA_R1_00664047 EFTA02081020 Umminm Let me get back to you on that. Is this calls from 51st office to your cell? On Mar 31, 2015, at 9:56 AM, HI james...the office number used to come to my cell phone labeled as HBRK or Bella or however I have it in my contacts...now when anyone from the office calls me, it shows up "unknown"...can I fix this? :) lesley wrote: James Ce your Personal Genius C Certified Support p://persona gemus.us EFTA_R1_00664048 EFTA02081021