To: From: Sent: Subject: Ion Nicola Tue 11/3/2015 4:10:08 PM below from Ion...do we just tell him to change it since Jeffrey doesn't want him to come on this Thursday? and then we will reimburse him the charges? hi lesley, ..i called this morning klm and after half hour on the phone they couldn't tell me how much should i pay if i change the flight. they said that they have to do it manually because it didn't work online.. and they can give me an answer tomorrow afternoon at the earliest. i dont know what to do now? just wait? thank you, ion EFTA_R1_00824688 EFTA02068149