Fran: James I personal genius Sent Wed 12/16/2015 3:27:02 PM Subject Re: Password question on (phone Add it as an outlook.com (not an exchange account) address and give it some time -- it will have to redownload your past messages. James Ce your Personal Genius Certified Support Professional 10.6 http://personaloenius.us On Dec 16, 2015, at 10:18 AM > wrote: that's what I thought too and I added my hotmail email address and it said I had no emails ...so I deleted it again...now I'm scared...things look different!...should I try to add it again? On Dec 16, 2015, at 10:15 AM, james ce I personal genius wrote: Outlook.com I believe James Ce your Personal Genius Certified Support Professional 10.6 htlp llpersonalqemus us On Dec 16, 2015, at 10:14 AM, Lesley Groff wrote: To add bakc my hotmail account...is that outlook? or do I add to icloud the hotmail address? On Dec 16, 2015, at 10:04 AM 'antes cc ersonal genius wrote: The outgoing email password is in a different place than the incoming. EFTA_R1_00615684 EFTA02065312 Try Settings > Mail, Contacts, Calendars > Your Hotmail Account > Your Hotmail Email Address > SMTP > Primary Server > Password If you can't find this setting, it will probably be easiest to delete the hotmail account and readd it. James Ce your Person& Genius Certified Support Professional 10.6 htto://oersonaloenius.us On 16 2015 at 10:00 AM, wrote: Hi James yesterday I was forced to change my password for my hotmail because Hotmail thought something looked suspicious...so I changed my user name on my computer...when I went to email from my phone this morning my phone won't let me send emails from Hotmail...I went to Settings and changed my password to the new one but it is still telling me my user name or password is incorrect. Do you know why this would be? EFTA_R1_00615685 EFTA02065313