To: From: a a is o o ova Sent: Tue 5/3/2016 1:52:33 PM Subject: Celina! change to BIZ and return to 15th! [Incident: 1 60503-0006381 Title: American Express To Subject: Celina! change to BIZ and return to 15th! From: Natalia Molotkova Sent: 05/03/2016 09:52 AM New round trip will be 1 AA 196 10MAY JFK STT 0829A 1230P 2 AA 196 15MAY STT JFK 0140P 0604P lADT 861.76 TOTAL FARE - USD 1723.52 PRIVATE ti Much lower fare, non refundable YUP, business class. First row seats will be on the outbound, return, only lat row. Ok to change? Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Natalia Molotkova Sent: 05/03/2016 09:38 AM OK, on it... EFTA_R1_00592229 EFTA02052491 Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 05/03/2016 09:33 AM Thx Sent from my iPhone On May 3, 2016, at 9:24 AM, Natalia Molotkova < From: Sent: 05/0MM This is for both Celina and her boyfriend! Both get biz seats round trip thx Sent from my iPhone On May 3, 2016, at 9:24 AM, Natalia Molotkova < From: Natalia Molotkova Sent: 05/03/2016 09:24 AM OK, let me have a look... Regards, Natalia (Natasha) Molotkova Centurion Relationshi Mana er Hours: Mon ay roug i nay : am o : 0pm EST From Sent: 05/02/2016 06:54 PM wrote: rote: EFTA_R1_00592230 EFTA02052492 HI Natasha Jeffrey wants to change Celina s ticket to Biz class round trip FIRST row if possible! Also, he wants them to return on the 15th not the 16th Can you make these changes for me when you arrive work tomorrow (or today if you are reading on May 3rd!) Thanks Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexaress.com/ohishing. 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express In any way. The Card Member accepting and utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayoff0 and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click here: Ihttplimain.google.com/helaterms maps.htmq. For "Map Legal Notices" click here: fhttp://www.maps.google.com/helalegalnotices maps.htmll. There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.comitravelterms California CST#1022318, Washington UBI#600-469.694, Iowa TA#002, Nevada NV#2001-0126 Ref# 160503-000638 EFTA_R1_00592231 EFTA02052493