To: From: Natalia Molotkova Sent: Tue 5/3/2016 1:24:27 PM Subject: change to BIZ and return to 15th! [Inciden Title: American Express ® To: Subject: change to BIZ and return to 15th! From: Natalia Molotkova Sent: 05/03/2016 09:24 AM OK, let me have a look... Regards, Natalia (Natasha) Molotkova Centurion Relationship Manager Hours: Monday through Friday 9:00am to 5:30pm EST From: Sent: 05/02/2016 06:54 PM HI Natasha Jeffrey wants to change s ticket to Biz class round trip FIRST row if possible! Also, he wants them to return on the 15th not the 16th Can you make these changes for me when you arrive work tomorrow (or today if you are reading on May 3rd!) Thanks Privacy Statement I Visit the Centurion Card website To learn more about e-mail security or report a suspicious e-mail, please visit us at americanexpress.com/phishing. © 2015 American Express. All rights reserved When booking concierge services for Card Members, American Express uses a third party concierge service contractor ("Concierge Company"). In some cases, Concierge Company will provide you with certain information about the service provider(s) fulfilling your concierge service. The actual decision to use any service provider referred by Concierge Company and/or American Express is the responsibility of each Card Member. Concierge Company and American Express strongly recommend that you carefully consider each service provider before choosing to use that provider. Service providers are not employees or agents of Concierge Company or American Express, and are not authorized to act on behalf of Concierge Company or American Express in any way. The Card Member accepting and EFTA_R1_00591356 EFTA02051972 utilizing a service provider acknowledges that Concierge Company and/or American Express are in no way responsible for the actions of the service provider used by the Card Member, and expressly understands and agrees that the exclusive remedy for any claims relating to services or products provided by the service provider (including, but not limited to negligence or failure to deliver on the terms of any contract between the service provider and the Card Member) is against the service provider and not against Concierge Company and/or American Express. Concierge Company and/or American Express shall not be liable for loss, damage, or other claim with respect to any services or products provided to Card Member by service provider. Service provider rates and availability are subject to change. Content is provided "AS IS," without any express or implied warranties. Portions of this content are provided by Gayotel and may not be used without written permission. Used hereunder by license. For Google Maps Terms of Use" click here: Ihttp://mapS.google.com/helaterms maps. hi mli.For "Map Legal Notices" click here: fhttp://www.maps.eooele.com/help/legalnotices maos.html). There is typically no cost to you for most booking efforts Concierge Company and American Express perform on your behalf, although you are responsible for any purchases and/or shipping charges you authorize. Fees may apply for meetings and event planning. We reserve the right to note profile and preference data for servicing purposes. American Express acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. We want you to be aware that certain suppliers pay us commissions and other incentives for reaching sales targets or other goals, and may also provide incentives to our travel counselors. For more information please visit www.americanexpress.com/travelterms California CSTN1022318, Washington UBIp600.469.694, Iowa TA#002, Nevada NV#20014126 Ref# 160503-000638 EFTA_R1_00591357 EFTA02051973