To: Jeffrey Epsteitevacationagmail.com] From: Cecile de Jongh Sent Tue 4/15/2014 8:13:12 AM Subject Re: Automatic reply: Hotel Reservations Ok With warm regards, Cecile Sent from my iPhone and misspellings courtesy of iPhonc. On Apr 14, 2014, at 7:00 PM, Jeffrey Epstein <jccvacation@gmail.com> wrote: Full refund ok On Monday, April 14, 2014, Cecile de Jongh ‹ > wrote: Please see below from the Ritz. With warm regards, Cecile Sent from my iPhone and misspellings courtesy of iPhone. Begin forwarded message: From: "Baker-Robinson, Carol" ‹ > Date: April 14, 2014 at 5:55:27 PM GMT-4 To: Cecile de Jongh Cc: "Djordjevic, Sonja" Subject: RE: Automatic reply: Hotel Reservations Good Afternoon Cecile, We can honor your request for a credit only until 5/31/14. If at that time a follow up reservation has not been made then we will have to issue a refund. Sonja Djordjevic will be you contact person for this opportunity until 5/31/14 re-registration or credit issuance. We are limited as to how long we can keep a credit in the system, so I hope this help's as a solution. EFTA_R1_00373492 EFTA01926798 From: Cecile de Jongh [ma] Sent: Monday, April 14, 2014 1:59 PM To: Baker-Robinson, Carol Subject: Re: Automatic reply: Hotel Reservations Good afternoon Carol, I spoke with Sonja and she was very helpful and I explained to her that Mr. Jagland had to cancel on Friday because he is involved with some negotiations with regards to the Ukraine and Mr. Putin. As such, we do not know when he will be able to use the rooms. Since Mr. Epstein paid for the rooms, can he get a credit for use at another time? He does not necessarily want a refund but just a credit and when he has another guest visiting and you have rooms available, he would like to be able to use the credit for that eventuality. Please let me know and thank you in advance. With warm regards, Cecile O • .41 PM, "Baker-Robinson, Carol" wrote: Good Afternoon Cecile, Spring break was lovely, thank you for asking. I hope you enjoyed your time as well. The confirmation numbers are 6267071, 6267072 and 6267073. Reservation 6267073 was paid in full, so it's safe to assume that this was where the check was applied and the credit card is attached to the other two reservations. Please let me know if you have any additional questions. EFTA_R1_00373493 EFTA01926799 From: Cecile de Jongh [mailto: Sent: Friday, March 21, 2014 11:57 AM To: Baker-Robinson, Carol Subject: Re: Automatic reply: Hotel Reservations Good morning Carol, I hope you had a great spring break. I spoke to Joan Floyd two weeks ago and made a reservation for Thorbjorn Jagland and I was supposed to get an email confirmation. I still have not received it. Would you mind looking into getting me the confirmation for the three rooms; they are fully paid for with a credit card (two rooms) and a check (one room). Thank you in advance for your assistance. With warm regards, Cecile On Tuesda March 11 2014 3:03 PM, "Baker-Robinson, Carol" wrote: Thank you for contacting me by email, I am out of the office until Monday, March 17th 2014 with limited access to email or voicemail. If ou re immediate assistance pleontact Teresa Stranberg at Ext S or Sonja Djordjevic at Ext Thank you. please note The information contained in this communication is confidential, may be attorney-client privileged, may constitute inside information, and is intended only for the use of the addressee. It is the property of Jeffrey Epstein EFTA_R1_00373494 EFTA01926800 Unauthorized use, disclosure or copying of this communication or any part thereof is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by return e-mail or by e-mail to jeevacationegmail.com, and destroy this communication and all copies thereof, including all attachments. copyright -all rights reserved EFTA_R1_00373495 EFTA01926801