To: Cc: From: Sent Subject: Etam Order Wed 2/13/2013 5:08:04 PM Etam sent emails saying they have declined our order even when I payed with your French card. They say they need copies of passport, proof of address, and landline telephone numbers. This seems crazy and not safe. and I had each spent about 6 hours trying to navigate their defective website! EFTA_R1_00333741 EFTA01903123