Subject: RE: Account closin notifications - urgent [I] From: Paul Morris Date: Fri, 02 Oct 2015 09:50:35 -0400 To: Jj Litchford < Classification: For internal use only Stop by when u have a minute Paul Morris Managing Director Deutsche Bank Private Bank Office: Cell: 9 From: Jj Litchford Sent: Friday, October 02, 2015 9:12 AM To: Daphne Cales Cc: Catherine Logreco; Halina Laczny; Paul Morris Subject: Re: Account closing notifications - urgent [I] Thanks Daphne. Is there anyway to change that for a given client? For context this client (Southern Financial) has around $200MM at the bank spread over 20+ entities each with multiple accounts. This is a really contentious point for them. Appreciate he help. EFTA01474824 On Oct 2, 2015, at 9:08 AM, Daphne Cales <daphne.cales@db.com> wrote: Classification: For internal use only Good morning. Accounts with $0 balances for 90 days are closed automatically on the system. No notification required — if you look at page 43 of the terms and conditions it says we can close an account without notification. It is the account executive/banker/RO's responsibility to make sure accounts are funded and remain active. Let me know if you need anything further. Kind regards, Daphne Cales fhttps://brandportal.intranet.db.com/img/modules/logo.gifl Daphne Cales Vice President I Service Team & Branch Supervisor Deutsche Bank Trust Company Americas Lending & Deposits 345 Park Avenue, 10154-0004 Tel. Fax Mobi Emai New York, NY, USA fhttps://brandportal.intranet.db.com/img/modules/claim.gifl From: Catherine Logreco Sent: Thursday, October 01, 2015 6:25 PM To: Daphne Cales Cc: Halina Laczny; Jj Litchford EFTA01474825 Subject: FW: Account closing notifications - urgent [I] Importance: High Classification: For internal use only Hi Daphne, Would your group know about below? From: Halina Laczny Sent: Thursday, October 01, 2015 6:16 PM To: Catherine Logreco Cc: Jj Litchford Subject: RE: Account closing notifications - urgent [I] Importance: High Classification: For internal use only Cathy, We need your help in ref. accts: a/c 42959017 and a/c#44133104. Please check if between 2/15/2015 and 5/26/2015 was sent any notices to the client on those accounts ? We appreciate your assistance. Thank you, Kind regards, Halina Laczny Assistant Vice President EFTA01474826 DB Services New Jersey, GTO Research & Investigations Securities offered through Deutsche Bank Securities, Inc From: Jj Litchford Sent: Thursday, October 01, 2015 5:47 PM To: Halina Laczny Subject: Account closing notifications [I] Classification: For internal use only Hi Halina-- One of our clients tried to transfer money today to an account which was auto closed due to inactivity (Mort, Inc. a/c 42959017). They are furious because they say they did not receive notification of the closing. Do you know who is in charge of that and if we keep records for mail that was sent? If you don't know, can you help point me in the right direction? This is very time sensitive because the client is so upset. Much appreciated. JJ {cid:image001.gif@OlD02B3A.F8AC3FC0} JJ Litchford Associate Banker Deutsche Bank Trust Company Americas Deutsche Asset & Wealth Management EFTA01474827 <image006.gif> EFTA01474828